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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: David (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hendersonville

Intro:

At Phone Staffer, we specialize in outbound lead generation for home service companies through cold calling. In the following transcript, we contacted a homeowner in Hendersonville to offer a free estimate for power washing services from one of our clients, Jacob’s Power Washing. The homeowner expressed interest in receiving an estimate for cleaning the exterior retaining wall and driveway. An in-person appointment was booked at a convenient time. This example demonstrates how effective cold calling can be for generating qualified leads and scheduling appointments for home service companies. If you are a home service provider looking to get more leads, including through outbound cold calling, this approach could be instrumental for your business. Below, you’ll find redacted information from the call to protect the homeowner’s privacy.

Ai Transcript:

Phone Staffer Caller:
Hello, hello, is this David?

Lead:
Yes, it is.

Phone Staffer Caller:
All right, so thank you, Sir David. This is Genny and I am from (redacted). Are you from the area of the Dalton Circle?

Lead:
Yes.

Phone Staffer Caller:
That’s great, Sir David. You will be in the area this week and we would like to ask if you’re interested in getting a free estimate for power washing your driveway or house exterior.

Lead:
Sure.

Phone Staffer Caller:
All right cool, so what part of your house do you want to get a free estimate, Sir?

Lead:
The exterior and the retaining wall around the driveway.

Phone Staffer Caller:
Okay, that’s great, Sir David. Are you available for an in-person appointment or virtual appointment, Sir?

Lead:
Uh, in person, probably Saturday that would be available.

Phone Staffer Caller:
Okay, so Sir David, our available schedule this week is only on Friday and tomorrow. Would that be fine for you? We will be scheduling for Friday.

Lead:
Yeah, my wife’s home in the mornings before lunchtime, so from 8 to 12, she’s there. They can give me an estimate of how much it’s gonna cost.

Phone Staffer Caller:
Okay, that’s great. So we have here the available schedule from 3 p.m. to 5 p.m. Would that be fine?

Lead:
No, 3 to 5 would not be fine. Nobody will be home. It has to be in the morning; there’s nobody there from 3 to 5.

Phone Staffer Caller:
Oh, that’s fine! So, we have here 9 a.m. until 11 in the morning. Would that be okay?

Lead:
Yes.

Phone Staffer Caller:
Okay, that’s great, Sir David. The best phone number that (redacted) can call you at, before being in the area, ends in 0369, correct?

Lead:
Correct.

Phone Staffer Caller:
Okay great. And your exact address—that would be (redacted), Hendersonville, Tennessee, (redacted), right?

Lead:
Correct.

Phone Staffer Caller:
Okay, perfect. And your last name, that would be (redacted). Did I pronounce it right, Sir?

Lead:
Yes, you did.

Phone Staffer Caller:
Okay, cool. And for confirmation, what is the best email address so (redacted) can send you the confirmation for the in-person appointment?

Lead:
Yeah, it’s (redacted)@yahoo.com.

Phone Staffer Caller:
All right, thank you, Sir David, for the information. So, I will check out all the information here on my end so that (redacted) will be around Friday from 9 a.m. to 11 a.m. for the free estimate on your house, okay?

Lead:
Yep, sounds good.

Phone Staffer Caller:
Thank you!

Lead:
All right, thank you.

Phone Staffer Caller:
Have a good one, appreciate your time!

Lead:
Bye-bye.