Type: Power Washing
Lead Grade: A
Name: Eman (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mason
Intro:
At Phone Staffer, we help home service companies generate leads through cold calling techniques. In this instance, we reached out to a homeowner in the Thornberry area to offer an estimate for power washing their property. The homeowner agreed to an estimate for cleaning the back wall of their house, and an appointment was scheduled with their spouse for review. This call is a great example of how cold calling for leads can help home service companies get more business, especially with specific outbound strategies tailored to meet the client’s needs. Below, you’ll find the redacted information from the call for privacy purposes.
Ai Transcript:
Phone Staffer Caller: Hello?
Lead: Yes?
Phone Staffer Caller: Hi, good afternoon. Is this Amon?
Lead: Cool. This is Pat. I’m with (redacted). Am I speaking with Amon?
Lead: I’m her husband. Yeah, you’re speaking from where?
Phone Staffer Caller: Alright, by the way, I’m Pat and I’m with (redacted). The reason we were reaching out is that we’re actually at (redacted) this week working on fields of the neighbor’s property, and we just want to ask if you would like to have an estimate to power wash the exterior of your house.
Lead: Oh, power wash? Your power wash?
Phone Staffer Caller: Yes, sir. I am from the power wash.
Lead: Okay, okay. Why don’t you stop there and just power wash the wall — I mean, give me an estimate on the wall in the back of the house.
Phone Staffer Caller: Oh yeah, sure, not a problem. As I mentioned, since we are in the area until Friday, we’re actually conducting a free estimate in the neighborhood. Are you still at (redacted)?
Lead: All right, and call me back, please.
Phone Staffer Caller: Oh yeah, sure, alright, I’m recording with us. We’re actually conducting a face-to-face estimate. What’s the best date and time that we can drop by your house?
Lead: Oh, well you can drop in — I mean, weekdays after 4 o’clock. My wife, she’s home now. You can go now if you’re there. I am the husband, and the husband who’s going to make the decision with her together. I am a truck driver. I’m not home. You will not see me.
Phone Staffer Caller: Oh, yeah, sure, not a problem. Not a problem. Is that everyone? Tell my wife, you know, I just say the back wall, it’s a greenish little bit now.
Lead: No.
Phone Staffer Caller: Yeah, right. If this — I mean— how much, please?
Phone Staffer Caller: Oh, yeah. All right. Okay.
Phone Staffer Caller: Oh, yeah, sure, not a problem. May I ask, what’s the name of your wife?
Lead: Amy.
Phone Staffer Caller: Amy… Eman? Or Iman?
Lead: EMA… and Eman.
Phone Staffer Caller: How about on Friday? We have you scheduled between 5 p.m. to 7 p.m.?
Lead: 5 p.m. is good. 5 p.m., my wife is awake because she works third shift.
Phone Staffer Caller: Great. Thank you for letting me know. And here, if I’m—
Phone Staffer Caller: Do you have your wife’s phone number?
Lead: Okay. It’s (redacted).
Phone Staffer Caller: Alright, make sure you tell me how much.
Lead: Yes, sure, not a problem.
Phone Staffer Caller: Alright, a quick recap. One of our estimators, which is Dan and also the owner, will be dropping by your house. It will be on Friday, October 18 between 5 p.m. to 7 p.m., and they’ll conduct an estimate on the wall in the back of the house. Correct?
Lead: Thank you. You know where it’s at, and the person we will be contacting is your wife, which is Amy. Phone number? You can call her. Call me also for the price.
Phone Staffer Caller: Alright. Yeah, sure. No worries about that again — and Emon’s phone number would be (redacted).
Lead: Yeah, leave her a message. If she doesn’t answer, leave a message.
Phone Staffer Caller: Oh yeah, sure, not a problem with that. That’s all for me today. Thank you for your