Type: Power Washing
Lead Grade: B
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cornelius
Intro:
At Phone Staffer, we specialize in home service lead generation by leveraging cold calling techniques to connect with potential customers. In this instance, we reached out to a homeowner in Jacks North, CA to offer a free estimate for power washing services. The homeowner expressed interest in having their concrete patio, driveway, walkway, and house exterior cleaned, and preferred to receive the estimate via mail. A callback time was also scheduled to follow up on the quote. This demonstrates how effective cold calling for leads can be in generating new prospects for home service companies. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
“`plaintext
Phone Staffer Caller: Hi, Good afternoon Robert.
Lead: Hi.
Phone Staffer Caller: I’m (redacted) Power Washing.
Lead: This is who? I’m sorry?
Phone Staffer Caller: Oh, sorry, my name Nicole from (redacted) Power Washing. We are going to be in (redacted) Lane this week to work on a few neighbors’ properties. I just would like to know if you would be interested in getting a free estimate for having your house exterior power washed.
Lead: Ummm. Yeah, that’s fine. If you guys can come on the property and want to do that, that’s fine.
Phone Staffer Caller: Ok, sounds wonderful! When are you going to be available, by the way?
Lead: Ummm, I’m not. If you can actually put the estimate in my newspaper box, that will work for me. I can call you guys back if the number works.
Phone Staffer Caller: Okay, I see. Yeah, actually we can have someone call you, Robert, um yeah, to provide you a quotation.
Lead: Yeah, that might be better.
Phone Staffer Caller: Ok, umm give me just one second, let me take a look. So I just want to know, what are the areas, uh, what are the areas you would like to get an estimate for?
Lead: House exterior.
Phone Staffer Caller: Ok, so it would be the concrete patio, the driveway, walkway, and house exterior. And umm, we do actually—or our estimator is available tomorrow—I just want to know what would be the best time to give you a call regarding the quotation. Would it be, are you available uh, 3 to 5 pm, or 5 to 7 pm?
Lead: Um yeah, 3 to 5 pm is probably the best time to try me.
Phone Staffer Caller: Ok, 3 to 5 pm sounds good. So I just want to confirm a few things with you, Robert. Um yeah, I’m not going to take so much of your time, this will be very quick. So your last name is (redacted), right?
Lead: Hm-hmh.
Phone Staffer Caller: And umm your phone number would be (redacted).
Lead: Hm-hmh.
Phone Staffer Caller: And in case we cannot reach you at this phone number, what email address can we send a quotation?
Lead: (redacted).
Phone Staffer Caller: I got it, thank you. And the property is located at (redacted), right?
Lead: Hm-hmm.
Phone Staffer Caller: Okay, I got everything that I needed here. And just to remind you, Robert, this is just an estimate, so you don’t need to, um, there’s no obligation at all. Our estimators will just, um, give you a quotation about those areas that you want to get cleaned.
Lead: Alright, yeah, sounds great. Thank you.
Phone Staffer Caller: Alright, thank you so much for answering the call, Robert. Have a good one.
Lead: You too, thank you.
Phone Staffer Caller: Bye-bye.
“`