Type: Power Washing
Lead Grade: A
Name: Natalie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Roslyn Heights
Intro:
At Phone Staffer, we help home service companies improve their lead generation by utilizing effective cold calling techniques. In this example, we reached out to a homeowner in the neighborhood of Aragon, offering a free estimate for power washing services. Although initially hesitant, the homeowner agreed to receive a soft wash quotation for the exterior of her house, with an appointment scheduled later in the week. This call highlights how outbound efforts, like cold calling for leads, can help home service companies secure future business opportunities.
Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller:
Hello Natalie?
Lead:
Yeah.
Phone Staffer Caller:
Oh perfect. Hey Natalie, Pat here. I am with (redacted). Well, we will be working in your neighborhood this week at (redacted). I was just checking if you would like to get a free estimate to powerwash the exterior of your house, or a soft wash?
Lead:
Uhm, no, thank you.
Phone Staffer Caller:
Oh all right, I see, I understand. Natalie, maybe in the future, if you want your house to be powerwashed, like after winter, we’re actually doing free estimates for customers in the spring. Maybe we can at least drop by your house and leave the quotation in your mailbox?
Lead:
Sure.
Phone Staffer Caller:
All right. Natalie, what is the best day and time we can drop by your house? We will be there until Saturday.
Lead:
Friday is fine, we can drop now. Or after noon.
Phone Staffer Caller:
The afternoon schedule is 12 PM to 2 PM. Are you ok with this?
Lead:
Yeah.
Phone Staffer Caller:
All right, perfect. Is this the best phone number ending in (redacted)?
Lead:
Mm-hmm.
Phone Staffer Caller:
All right. And you’re still at (redacted)?
Lead:
Yeah.
Phone Staffer Caller:
All right, perfect. Um, Natalie, do you have an email just in case? We can also send you a copy of the quotation to your email address.
Lead:
Um, yeah. N-A-T-A-L-I-E underscore P-E-S A-N T-E-Z and 93…
Phone Staffer Caller:
No, at yahoo.com.
Lead:
At yahoo.com.
Phone Staffer Caller:
All right. Um, I’m sorry, can you please confirm? That would be Natalie underscore (redacted) at yahoo.com?
Lead:
Yep.
Phone Staffer Caller:
All right, perfect. So just to quickly recap, Natalie: One of our estimators will drop by your house on Saturday between 12 PM to 2 PM. They’ll conduct an estimate of the exterior and leave the quotation in your mailbox, as well as send it to your email.
Lead:
Okay.
Phone Staffer Caller:
All right, perfect. That’s all for me today, Natalie. Have a good one and stay safe.
Lead:
Thank you, bye.
Phone Staffer Caller:
Bye-bye.