Type: Power Washing
Lead Grade: B
Name: Connie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alexandria
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling strategies. In this instance, we connected with a homeowner in Alexandria, Virginia, who expressed interest in receiving a free estimate for power washing services. After discussing available schedules, an appointment was set for the following Monday afternoon to assess a small area of the home’s exterior. This is another example of how outbound lead generation can successfully drive new business for home service companies. If you’re looking for ways to get more leads for your home service company, or want help with outbound efforts, cold calling for leads remains a powerful tool. Below is a redacted version of the lead’s information to protect their privacy.
Ai Transcript:
Phone Staffer Caller: Hi Connie, how can I help you?
Lead: Hi, my name is Teresa. I’m with (redacted), and I’m calling because we will be working in (redacted) Place next week, and we’re just checking if you would like to get a free estimate to power wash the exterior of your house.
Phone Staffer Caller: Not at this time… Let me do this. Next week you could do that, just if you want to… What day next week are you going to be in town?
Lead: So our estimator Nick will be there. He’ll be actually from Monday to Friday.
Phone Staffer Caller: Ok, so if he can call me on this number anytime after 11:30, that would be good, because I typically have meetings, so anytime after, let’s say, 11:30, 11:45 he could give me a call, and then he could swing by and give me an estimate. That would be great, ok?
Lead: All right, sounds good. So is it OK Monday 1 to 2 PM? He’ll drop by, and he’ll be calling you when he’s on his way.
Phone Staffer Caller: Sure, that’ll be fine. Monday, he could actually—yeah, between one and two, that’s fine. Sure, thank you.
Lead: Awesome. Can you confirm your address, please? We have (redacted) Bower Place in (redacted), Virginia (redacted). Is that right?
Phone Staffer Caller: That is correct.
Lead: And the phone number ends in 7025, correct?
Phone Staffer Caller: That is correct.
Lead: All right, perfect. And I just wanted to ask though, what part of the house are you planning to get an estimate for, so I can have Nic know about that?
Phone Staffer Caller: Do you mind if I ask where do the estimates kind of run it, because I don’t wanna spend a whole lot because it’s already been cleaned. I just kinda want… I don’t want him to go out of his way and just come here specifically—you know what I mean?
Lead: Well, it actually depends on the size of the area. That’s why we highly encourage Nic to drop by and check the area, ‘cause we really could not give the estimate, the exact amount, but is it for the siding or the driveway?
Phone Staffer Caller: Well, my house is very, very small, so let’s just make an appointment to have him come by. Let’s do it any time Monday between 1 and 2. Let’s go ahead and settle for that, and I just look forward to you—the phone number is (redacted).
Lead: Okay, and one last thing, please, do you have the best email where I can send you the confirmation?
Phone Staffer Caller: Sure, it would be (redacted).
Lead: Okay. All right, perfect. Thank you so much.
Phone Staffer Caller: I’m sorry. Let me just confirm it, please. I have Rob… d-o-b-d-d… I’m sorry?
Lead: Would you—say is it—is it D-O-D-S-L-E-Y? I’m sorry.
Phone Staffer Caller: So, let me repeat. Let me, let me start over. I’m sorry. Maybe I went a little too fast.
Lead: Yeah, please.
Phone Staffer Caller: So when I start over with the email, okay? It’s G-O-D, like David, S as in Sally, lady-lady, the number three, the number five, at gmail.com. So it’s (redacted).
Lead: OK, perfect, I got it. So yeah, on Monday, around 1-2 p.m., Nic will drop by to give you the free estimate, and he will be