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Cold Calling

Why us?

Type: Power Washing
Lead Grade: A
Name: Claudette (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Rochelle

Intro:

At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling techniques. In the following transcript, we reached out to a homeowner in New York to discuss power washing services. Although the homeowner initially expressed concerns about their brick house, they became interested in getting an estimate for roof and deck cleaning. A call was booked for an estimator to visit the property and provide more detailed pricing information.

This interaction highlights the importance of outbound efforts in home service lead generation, showing how cold calling for leads can help home service companies like power washing businesses get more customers. Below, we’ve included redacted information from the call for privacy.

Ai Transcript:

Phone Staffer Caller:
Hello.

Lead:
Hello, Claudette.

Phone Staffer Caller:
Yes? Hi Claudette, this is Lynn from (redacted).

Lead:
Where?

Phone Staffer Caller:
(redacted), a power washing company.

Lead:
Yes.

Phone Staffer Caller:
Yeah so our team will be working on (redacted) Avenue this week. We’re just checking if you would like to have a free estimate to power wash your house exterior?

Lead:
Oh, but I don’t think my house can be power washed. Oh I don’t have siding.

Phone Staffer Caller:
We also do a soft wash if you would like. Is it a brick house?

Lead:
It’s a brick house and it’s white.

Phone Staffer Caller:
Okay yeah, no worries. But yeah again, we also do in-person services as well. Are you able to power wash if you wanted to avail our services?

Lead:
No, and then I’ll be at work tomorrow.

Phone Staffer Caller:
I’m sorry?

Lead:
I’ll be in my office tomorrow. I just got home from work.

Phone Staffer Caller:
Oh okay. Our team actually will be available from tomorrow to Friday. We also have morning and afternoon schedule if you want.

Lead:
So what do you power wash because my house doesn’t need power washing. What are the specifics?

Phone Staffer Caller:
Yeah. We do power wash deck. We also power wash driveways, leaves, and gutters.

Lead:
Oh, you do roof?

Phone Staffer Caller:
Yeah, we do.

Lead:
What’s approximate roofing?

Phone Staffer Caller:
With regards to that, our estimator can discuss more to you once he visits your property. Because we only have limited information here on my end.

Lead:
So, okay. So can you stop by tomorrow at about 1?

Phone Staffer Caller:
Um, let me check, yeah, uh, actually, we only have 2 to 4 p.m. schedule for tomorrow. For (redacted).

Lead:
Yeah. Okay, so tell them to stop by.

Phone Staffer Caller:
Okay. I just need to verify some information for our estimator, is that okay?

Lead:
Okay.

Phone Staffer Caller:
Sure. Um, so you just want to have a free estimate for your deck. Is that right or.

Lead:
Okay.

Phone Staffer Caller:
And this is the best number to call you or reach you? (redacted).

Lead:
Okay, alright.

Phone Staffer Caller:
And you’re still on (redacted) Avenue, New York (redacted)?

Lead:
Yes.

Phone Staffer Caller:
Thank you. May I ask if you have a best email address to send a confirmation to?

Lead:
No, I only, only office can do that.

Phone Staffer Caller:
Oh, it’s alright. But our estimator will give you a call before coming to your property for tomorrow.

Lead:
Okay.

Phone Staffer Caller:
Okay, very good. Thank you.

Lead:
Thank you.

Phone Staffer Caller:
And thank you so much for your time today.

Lead:
Have you do that.