Type: Power Washing
Lead Grade: C
Name: Jamila (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At **Phone Staffer**, we help home service companies with tailored outbound lead generation efforts, including **cold calling for leads**. In this interaction, we contacted a homeowner in Charlotte, North Carolina, to offer a power washing estimate for their home exterior. The homeowner expressed some interest in receiving an estimate and shared their availability for a follow-up call with an estimator. This transcript showcases how businesses can use **cold calling** to generate **home service leads** and secure appointments for estimates. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
**Phone Staffer Caller:** Gemmilla, I’m calling from (redacted). How are you?
**Lead:** I’m doing fine. Thanks for asking.
**Phone Staffer Caller:** So, Gemmilla, we’re currently at Island Point Road near this location. We’re currently talking with a customer – owner at Powerwashing your house. How much does it cost?
**Lead:** As much as they would like to the cost over the phone.
**Phone Staffer Caller:** What we do is drop by at your house or drop by your house to make the payment. Of course possible. What day would be available for this?
**Lead:** I’m not sure. I’m out of town right now.
**Phone Staffer Caller:** Okay. And how about if we hop on a phone call on our estimator? You would be available tomorrow, around five to seven p.m.?
**Lead:** No, I won’t be back for two months.
**Phone Staffer Caller:** This is over the phone estimate, Jamila. If it’s not possible for you to be back—it’s over the phone.
**Lead:** Yeah.
**Phone Staffer Caller:** This is just an over-the-phone estimate. We can also do that. And I’m trying to see if you would be available tomorrow around 5 to 7 p.m.?
**Lead:** No.
**Phone Staffer Caller:** How about on Wednesday? The afternoon around 3 to 5 p.m.?
**Lead:** No, I’ll work a lot of hours.
**Phone Staffer Caller:** Or in the evening, like seven p.m. on Wednesday?
**Lead:** Yeah, but I give you my private number.
**Phone Staffer Caller:** Okay, and for me to have your details forwarded to our estimator to call you, let me verify a few things. Last name, that’s (redacted), right? Spelled as C-U-R-R-Y.
**Lead:** Uh-huh.
**Phone Staffer Caller:** And what is the best callback number that you have for the overflow?
**Lead:** (redacted)
**Phone Staffer Caller:** So I got here (redacted), and what is the best e-mail address where we can send you the confirmation, as well as the code?
**Lead:** I don’t have the, I don’t have an e-mail.
**Phone Staffer Caller:** Okay, so we are gonna send it through via text. And last one, Jemila, your street address that’s (redacted), Charlotte, North Carolina (redacted).
**Lead:** Uh-huh.
**Phone Staffer Caller:** Okay, I got it. And aside from the house exterior, what are the other areas of the exterior of your house that you would like to get an estimate for power washing, Jemila? Would you also like to get an estimate for your driveway or deck?
**Lead:** No.
**Phone Staffer Caller:** Okay. So, just the house exterior?
**Lead:** No.
**Phone Staffer Caller:** And, Jemila, I think I got everything or every detail that I needed here. I’ll have this forwarded through an estimator, and please expect a phone call on Wednesday around 5 to 7 p.m. And don’t worry because that will just be very quick. It won’t take so much of your time, and that is just an estimate. So, that means that you don’t need to sign up for anything right after we provide you the code. Okay?
**Lead:** All right.
**Phone Staffer Caller:** All right, B, and thank you so much for answering this phone call, Jemila. I really appreciate it. Have a good one.
**Lead:** You too. Take care.
**Phone Staffer Caller:** Bye bye.