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Cold Calling

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Type: Garages
Lead Grade: C
Name: Dorothy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Boulder

Intro:

At Phone Staffer, we help home service companies generate leads through cold calling. In this transcript, our team reached out to a homeowner in Boulder, Colorado, inquiring about scheduling a service for epoxy garage flooring. The homeowner was interested in having a designer visit her property and was considering an installation date in early December. This is just one of the many examples of how outbound strategies, such as cold calling for leads, can efficiently help home service companies increase business and book appointments. Below is the redacted information from the conversation to protect individual privacy.

If you’re looking for more efficient ways to get leads for your home service company, cold calling for lead generation could be the perfect solution.

Ai Transcript:

Phone Staffer Caller:
You know what, we’re currently in the area and running promo for the neighbors. It Fabia asks how was the inside of your garage looking I’m it’s looking well, but it is not a proxy for and so forth. Um, what is the name of your company, please?

Lead:
(custom garage)

Phone Staffer Caller:
Custom garage? Okay. Yes. Exactly. Yep. You know what, in regards to the epoxy flooring, we can definitely be a big help in installing that. I can have our designer come by if you need to provide a free code estimate. And I can also have them call you before they will go ahead and do a visit to your property. Is this the best phone number that we can contact you with?

Lead:
Yes. Please, you know, leave a message if I don’t answer because I don’t always answer if I don’t recognize a number.

Phone Staffer Caller:
Uh-huh. Sure, sure. Not a problem. All right. And also, are you amenable for designers to visit? And maybe, you know, when will be the best time or the best date when we can go to your property?

Lead:
Yeah. I would—how far out are you looking?

Phone Staffer Caller:
Yeah. But, you know, we are based in Colorado. We are really looking for your most convenient time. If there’s a need to do some adjustment, we will go ahead and let you know.

Lead:
Okay. So I would say—oh, next week is Thanksgiving. Good grief.

Phone Staffer Caller:
Oh, okay.

Lead:
I don’t know if you are working on Monday, the 25th. That would be an option, otherwise, Monday, December 2nd.

Phone Staffer Caller:
Okay. Monday, December 2nd for designers’ visit, right? I’m sorry. For our designers to come by to your property?

Lead:
Yeah.

Phone Staffer Caller:
And do you have a specific time, when?

Lead:
Right now, I’m fairly flexible. I would say afternoon.

Phone Staffer Caller:
Okay. Yeah. Afternoon. All right. Perfect. And in case we will be calling you, what is the best time that we can call you? Is that in the morning, afternoon, or evening?

Lead:
Yep, go ahead, sorry. I would say after 10 a.m.

Phone Staffer Caller:
Okay. After 10 a.m. Okay. Yeah. Perfect. So this is for epoxy flooring, correct?

Lead:
Correct.

Phone Staffer Caller:
Okay. And Dorothy, are you looking forward for garage cabinets or storage solutions into your garage as well?

Lead:
I think we have cabinets. We don’t have them in yet, but I think we have them procured.

Phone Staffer Caller:
Okay. So we just need… I believe we just need the floor. My husband will tell you, if differently, or tell the designer, if differently.

Phone Staffer Caller:
Oh I see, I see. Okay. Not a problem. Well, um, I just need to confirm your address will be (redacted). Is that correct?

Lead:
Yes, it is.

Phone Staffer Caller:
Okay. Awesome. It does end at Boulder, Colorado, area (redacted). Is that correct?

Lead:
It is.

Phone Staffer Caller:
Okay. Perfect. And Dorothy, for us to send you the confirmation and the free samples, may I please know what is the best email address where we will be sending one?

Lead:
It’s Richmond. Richmond, R-I-C-H-M-O-N-D dot a-n-n at gmail dot com.

Phone Staffer Caller:
Okay. Let me go ahead and verify that it will be Richmond. Spelled