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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Cleve (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mooresville

Intro:

“At Phone Staffer, we specialize in helping home service companies grow their business through effective cold calling strategies. In this redacted transcript, we reached out to a homeowner in Laurel Glen regarding power washing services. The homeowner expressed interest in pressure washing their deck, driveway, and other areas, and an appointment was scheduled for a free estimate. This call highlights how outbound efforts, like cold calling for leads, can successfully generate valuable appointments for home service companies. If you’re looking for ways to get more leads for your home service business, outbound lead generation is a proven approach. Below is the redacted call information to maintain privacy while showcasing the success of this strategy.”

Ai Transcript:

“`
Phone Staffer Caller: Hello, hello. Good afternoon. Can you hear me?

Lead: Yes.

Phone Staffer Caller: Oh, hi. Um, by the way, are you—do you know Mary?

Lead: Yes, I do.

Phone Staffer Caller: Oh, hi. By the way, my name is (redacted), and I’m with (redacted). By the way, I’m calling today. I just wanted to inform you that we will be visiting Laurel Glen Drive. We will be working there for power washing the houses, and I’m just checking if you would like to avail or get a free estimate while we are in the area.

Lead: I’m gonna say, um, do you guys pressure wash decks?

Phone Staffer Caller: Yeah, that’s right. We also like—the driveway, the back, the path, or any area of the house that you want to power. We can give you a free estimate.

Lead: Okay, perfect.

Phone Staffer Caller: Are you available on Monday, December 2? Or—

Lead: Yeah, okay.

Phone Staffer Caller: Yeah. We have scheduled 5 PM to 7 PM. That would be okay, or do you prefer morning?

Lead: Uh, preferably afternoon. Mornings, I’m usually out and about, but afternoons work better.

Phone Staffer Caller: Okay, perfect. So 5 PM to 7 PM, that would be okay?

Lead: Uh, sure.

Phone Staffer Caller: Okay, the address to confirm: (redacted) Laurel Glen Drive, correct?

Lead: That’s correct. Yep.

Phone Staffer Caller: Okay, perfect. Did you guys do our house a few years ago? I was trying to remember. Did you guys do our house?

Lead: I don’t have the list, but you can also—

Phone Staffer Caller: Uh, okay. Our estimator will be there anyway. Just to kind of verify, the last four digits of the contact number are (redacted) 6412?

Lead: Yup.

Phone Staffer Caller: What would be the best email that we can use to send a confirmation, in case?

Lead: An email address, ah (redacted) at MSN dot com.

Phone Staffer Caller: Okay, alright. I’m going to repeat—(redacted) before the dash and (redacted) at that, and that, correct?

Lead: That’s correct. Yup.

Phone Staffer Caller: Okay. By the way, can I ask your name again so our estimator can address you properly?

Lead: It’s Cleve.

Phone Staffer Caller: Can you spell it?

Lead: Yeah, C-l-e-v-e.

Phone Staffer Caller: Okay. Are you the husband?

Lead: Yes.

Phone Staffer Caller: Okay. Alright, Cleve. By the way, just one last thing—what was the, I mean, the area that you mentioned earlier? The—what portion?

Lead: Right, so—

Phone Staffer Caller: Yeah, Cleve, we are going to inform our estimator. That would be on December 2, and our estimator will call you between 5 PM and 7 PM so you’ll know that they will be in the area.

Lead: Okay. Sure. Sounds good.

Phone Staffer Caller: Okay. Thank you. You have a great day. Bye-bye.

Lead: Yeah. Thank you. Bye.

Phone Staffer Caller: You’re welcome.
“`