Type: Power Washing
Lead Grade: C
Name: Carrie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
“At Phone Staffer, we specialize in helping home service companies generate more leads through effective cold calling strategies. In this transcript, our outreach team contacted a homeowner in Charlotte, North Carolina, to schedule a free exterior cleaning estimate for power washing services. During the call, the homeowner expressed interest in having their siding, fences, and other exterior surfaces evaluated, with a tentative appointment set for the following week. This is a prime example of how cold calling for leads can be a powerful tool for home service lead generation, enabling companies to connect with potential customers and grow their businesses. Below, you’ll find the redacted transcript of this call, which protects the privacy of the individual while showcasing the success of our process.”
Ai Transcript:
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Phone Staffer Caller: Hi there. Good afternoon. Is this Kerry?
Lead: Who is this?
Phone Staffer Caller: This is Rosanne from (redacted). I’d like to know are you still at (redacted)?
Lead: Yeah, you say you’re where?
Phone Staffer Caller: From (redacted), since we are conducting a pre-estimation in this area by this week. Along with your neighborhood, would you also like to be included to get a free estimation of exterior wash so that you’ll just have an idea? It’s free. Exterior wash of your home – like fences and also the walls outside of your home?
Lead: No, man. I would have to call you back. Can I do that?
Phone Staffer Caller: If you like, I could call you back after like a minute so we can understand each other so that—
Lead: I understand you. I would have to talk to my son about that.
Phone Staffer Caller: Actually, ma’am, there’s nothing for you to ruin. Guess it’s free, and it’s for you to decide when you are going to be available if you’re going to go for a schedule for a cleaning of your exterior house. Guess, we’re asking you this now so that after the neighbor, after the neighborhood in your area in the (redacted), we could line you up after their schedule.
Lead: Okay, but I have to talk to him.
Phone Staffer Caller: Yes ma’am, nothing to worry. All I need now is your house to be listed so that it could be scheduled for the free estimation, if ever, okay?
Lead: When would this be done?
Phone Staffer Caller: Well then the available time for your house would be, uh, let me just check. That would be, we have here on Thursday. We have a time frame. What time, uh, are you going to be available on Thursday?
Lead: Um, Thursday I have a doctor’s appointment in the morning.
Phone Staffer Caller: Okay, so we could go for, uh, 3 p.m. in the afternoon?
Lead: And that’s the power wash? That’s outside?
Phone Staffer Caller: Yes, it’s only outside, and it’s just a free activation, ma’am. So there’s no need for you to worry. We’re just doing this so that we could continue the lineup from one neighborhood up to the other in the same area. So we can do it in just one day. Okay?
Lead: Okay, well give me a call back say maybe tomorrow.
Phone Staffer Caller: So okay, so here’s the thing. I’ll just put here for the available time on Thursday afternoon, 3 p.m. to 5 p.m. Are you going to be available?
Lead: Well I guess so.
Phone Staffer Caller: Okay, so I’ll put a question mark. Okay, so if ever you’re not going to be available on Thursday, what will be the next available date for you?
Lead: Well maybe next Monday.
Phone Staffer Caller: Next Monday, the 16th, same time, 3 p.m. till 5? Are you good with that?
Lead: Yeah, you could but it’s not a sure thing.
Phone Staffer Caller: Okay. Okay. Can I call you back on this number?
Lead: Oh I can call you back if you like, ma’am. But here’s the thing. So all I need to do is just to verify the information. Okay, so we could list your house number. Okay. So your first name is Kerry—
Lead: How long will this take?
Phone Staffer Caller: This is gonna be just a quick. Okay. It’s just a free estimation. So your first name is Kerry, and your last name is (redacted), correct?
Lead: Yes.
Phone Staffer Caller: Okay. And your phone number, which is active, is (redacted), correct