Type: Power Washing
Lead Grade: C
Name: Bertoldo (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Springfield
Intro:
“At Phone Staffer, we specialize in helping home service companies generate more leads through effective cold calling strategies. In this transcript, we reached out to a homeowner in Springfield, Tennessee, to offer a free estimate for power washing services. The homeowner expressed interest in having their siding cleaned, and an appointment was arranged for the estimator to follow up. This call is a great example of how outbound efforts like cold calling can play a pivotal role in home service lead generation. If your company is looking to improve outbound methods to get more leads, cold calling remains an effective and personalized approach. Below is the redacted transcript from the interaction to ensure confidentiality while showcasing the process.”
Ai Transcript:
Phone Staffer Caller: Hello, Britaldo?
Lead: Who is it?
Phone Staffer Caller: This is Krishna from (redacted). I’m calling because we will be in (redacted) this week. So, I was just checking if you would like to get a free estimate for powerwashing the exterior of your house.
Lead: Hello?
Phone Staffer Caller: Yes? Can you hear me?
Lead: Ready?
Phone Staffer Caller: Yeah. Alright. So, would you like to get a free estimate for powerwashing the exterior of your house?
Lead: Yeah, for where’s the deal? What comes as deal, Jupari?
Phone Staffer Caller: You mean how much?
Lead: Yeah.
Phone Staffer Caller: Depends on the size of the area. But I could have our estimator come by and discuss it. May I know what part of the house that you wanted to get a free estimate, sir?
Lead: Yeah.
Phone Staffer Caller: Sorry, what part of the house that you wanted to get an estimate? Is it the full exterior, the siding, driveway, patio, siding, or—
Lead: Only the siding.
Phone Staffer Caller: Only the siding?
Lead: Yeah.
Phone Staffer Caller: OK, sure. Can our estimator come by on Tuesday? Are you available Tuesday between 3 PM to 5 PM?
Lead: Well, I don’t know. I don’t know. I never know.
Phone Staffer Caller: But is there someone that can assist the estimator?
Lead: I’m here in the house now, but I don’t know for tomorrow.
Phone Staffer Caller: I see. But how about on Wednesday or Thursday? Are you available at home?
Lead: As far as I can tell, you never know since they call me back.
Phone Staffer Caller: Yeah, because I’m working all the time. Can our estimator call you instead and give you a free estimate on Tuesday?
Lead: Yeah… You can call me.
Phone Staffer Caller: Sure. Our estimator will call you on Tuesday, between 3 PM to 5 PM.
Phone Staffer Caller: And, this is for Brettardo (redacted), right?
Lead: Alright, but your best callback number is the one ending in (redacted)?
Lead: Uh-huh.
Phone Staffer Caller: Thank you. Just to confirm, the address, sir, that would be (redacted), Springfield, Tennessee, (redacted)?
Lead: Yeah. Where’d you… where’d you take my address and my number?
Phone Staffer Caller: We got your number on public records.
Lead: Alright.
Phone Staffer Caller: Yeah, so, I already have here the address. And, in case our estimator will be sending an estimate, what would be the best email address to send a confirmation to?
Lead: Yeah.
Phone Staffer Caller: Do you have an email? Do you have one?
Lead: Oh, you don’t have an email?
Phone Staffer Caller: No? Alright, no worries, that’s totally fine.
Phone Staffer Caller: So, I already, uh… sent the information to one of our estimators. So, he is going to call you back tomorrow and give you a free estimate for the siding, alright?
Lead: Okay, alright.
Phone Staffer Caller: Alright, thank you. And in case you’re not available tomorrow, can our estimator call you on Wednesday, the same time?
Lead: 3 PM to 5 PM.
Phone Staffer Caller: Alright, thank you so much for your time, sir, and you have a great day.
Lead: Bye, you too, bye..
Phone Staff