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Cold Calling

Why us?

Type: Power Washing
Lead Grade: B
Name: Craig (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham

Intro:

At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this transcript, we reached out to a business in Birmingham, Alabama, to schedule a power washing estimate. The business manager expressed interest in cleaning the building’s exterior, sidewalks, and concrete stairs, scheduling an appointment for a project manager to assess the job. This call highlights how outbound marketing for home service companies can generate valuable leads. Below is the redacted information from the call to respect privacy.

Ai Transcript:

“`
**Phone Staffer Caller:**
To reach office manager, Mania Creel, press 1. To reach Justin Walker, Apprenticeships Coordinator, press 2. To reach the business manager, Mr. (Redacted), press 3. Your call has now been forwarded. Please hold.

**Lead:**
Disciplined Local 78.

**Phone Staffer Caller:**
Hi there, Mr. (Redacted). This is (Redacted) again. I’m sorry, sir. I think the line got cut off.

**Lead:**
Yes.

**Phone Staffer Caller:**
We were trying to verify the address. Again, hold on, sir. Can you confirm the office address?

**Lead:**
Birmingham, Alabama.

**Phone Staffer Caller:**
Birmingham, Alabama. Gotcha. (Redacted) Birmingham, Alabama. Gotcha.

**Lead:**
Yep.

**Phone Staffer Caller:**
And by the way, sir, I’m actually curious—how often do you guys power wash the exterior, you know? The driveway, patio, and everything?

**Lead:**
It’s been 20 years.

**Phone Staffer Caller:**
Oh, been 20 years. So I think you guys could use a really good power washing. And typically, which areas need certain attention right now?

**Lead:**
Oh, well, the main thing I’m worried about is maybe the building itself. It’s mostly a concrete building. And the sidewalks, stairs.

**Phone Staffer Caller:**
Sidewalks, stairs. Gotcha. Because what we do is power washing, mainly for the exterior—you know, the sidewalk. We can definitely do that. You mentioned the exterior of the building, sidewalk, and stairs?

**Lead:**
Yeah, the stairs are, you know, concrete stairs outside.

**Phone Staffer Caller:**
Oh, okay. Got you. Aside from these areas, any other parts that we can take a look at?

**Lead:**
No, that’s it.

**Phone Staffer Caller:**
Got you, got you. And hold on—are you going to be the one to personally assist my project manager once he comes by the office?

**Lead:**
Yeah. I’ll meet with him. And after you give us the estimate, I have to take it before our executive board, and they’ll approve anything.

**Phone Staffer Caller:**
Okay, awesome, awesome. And let me just verify everything—this is for Local 78, right?

**Lead:**
Local 78.

**Phone Staffer Caller:**
Local 78, got you, sir. Hold on, sir. Just to wrap things up—that would be on Tuesday. The visit will be from 8 a.m. to 11 a.m., with a backup time from 11 a.m. to 2 p.m., okay? You’ll meet with my project manager, and I will call you.

**Lead:**
Okay, sounds good.

**Phone Staffer Caller:**
All right, thank you so much, Mr. (Redacted). You have a good one, sir.

**Lead:**
Okay, take care.

**Phone Staffer Caller:**
You too, bye-bye.

**Lead:**
Bye-bye.
“`