Type: Power Washing
Lead Grade: C
Name: Ron (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Herndon
Intro:
At Phone Staffer, we help home service companies generate more leads through effective cold calling. In this transcript, we reached out to a leasing consultant in an effort to secure a power washing contract for an apartment community. The consultant provided a time to drop off a proposal, potentially leading to a future business opportunity. This call demonstrates how outbound marketing for home service companies can help secure valuable leads and drive business growth. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Good evening! Thank you for calling (redacted), Douglas Cornish, DJ speaking. How can I help you?
Lead: Good evening! Thank you for answering that call. This is Ella. How are you doing today?
Phone Staffer Caller: I’m doing good as well. It’s almost the end of the shift. I’m sorry for calling at this time though. Is this an answering service or directly from (redacted)?
Lead: I’m in (redacted).
Phone Staffer Caller: Got it.
Lead: I’m in the leasing office.
Phone Staffer Caller: Oh my goodness. Hey, I’m so sorry. Thank you so much for picking up the call. I had an initial contact with a few of the managers and a few of the leasing agents in the area. We just wanted to see an opportunity though.
This is Ella. We are basically from (redacted). We do pretty much work at (redacted) and have been working with (redacted) for quite some time.
We’re wondering if we could speak with any assistant manager or property manager at the first chance, since we’ll be doing some work there tomorrow. I’m sorry for the disturbance, I really am.
Lead: It’s not possible now. She’s trying to get her work done. You can shoot an email.
Phone Staffer Caller: We actually sent an email already. We initially just wanted to check again. Let me go ahead and take a look at the email real quick.
Give me one moment. I just want to make sure I have the correct one here, because I have a lot of (redacted) station equipment.
Let’s see. If I’m not mistaken, I initially called you guys a few weeks ago, and then the last one was on February 11th. Yep, that’s today’s.
Are you the property manager or assistant?
Lead: What is your email address?
Phone Staffer Caller: Well, that’s something that we actually have a specific admin that handles for us. Let me see.
Let me check your email. Oh shoot. I am sorry. Can I have the email that you guys may provide?
Lead: Let me take a look if I have it right here.
Phone Staffer Caller: (redacted).
Lead: Oh, yeah. It should be (redacted), right?
Phone Staffer Caller: Right, at (redacted).
Lead: So the (redacted) is spelled (redacted), right?
Phone Staffer Caller: Yes.
Lead: All right.
Phone Staffer Caller: Yeah, that’s what we work on.
Lead: Okay, that’s fine.
Phone Staffer Caller: The company rule (redacted) is the name. There’s no actual obligation though, because again, the initial contact.
I see that has been provided. You guys do have in-house teams that work best for you.
We basically wanted to just drop by that proposal so you guys can keep moving forward or possibly get something proposed to bid or to compare with any other vendor.
That’s basically why we’re trying to call, because we have been sending a lot of proposals to (redacted), to all the properties under (redacted).
This is why we’re trying to form a connection with (redacted).
Lead: All right, hold on a second.
Phone Staffer Caller: Thank you.
Lead: Okay, if you’d like to drop it off tomorrow, you can bring it to me, and then I’ll pass along your information.
Phone Staffer Caller: That would be really great. I appreciate it a lot.
Could I have your full name?
Lead: (redacted).
Phone Staffer Caller: Got it. Thank you so much, (redacted).
What time works best for tomorrow—afternoon or