Type: Power Washing
Lead Grade: Cold – A
Name: Mark (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mason
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling and outbound marketing. In this call, we reached out to a commercial property in Mason to introduce our power washing services. While speaking with the administrative assistant, we gathered key details and scheduled a follow-up call with the decision-maker to discuss potential service needs. This interaction highlights the effectiveness of outbound marketing for home service companies looking to generate new leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller:
You have reached (redacted). You may dial your party’s extension now or press 1 for the directory. If you are reporting a UI or MUI, dial 2620. If you are requesting employment verification, dial 2621. If you need assistance, dial 0 now. Please stay on the line while your call is transferred to the operator.
Lead:
Feel free to call me at any time. This is Charles.
Phone Staffer Caller:
This is Erwin. How are you today?
Lead:
I’m doing alright.
Phone Staffer Caller:
That’s fantastic. Chris, what is your position by the way?
Lead:
I am the receptionist.
Phone Staffer Caller:
I’m going to get you transferred to Jessica.
Lead:
She is the manager?
Phone Staffer Caller:
No, she is the administrative assistant.
Lead:
OK.
Phone Staffer Caller:
Yes. Thank you so much, Jessica.
Lead:
Or, Hi Chris. I’m sorry.
Phone Staffer Caller:
You’re good.
Lead:
Hi Jessica. Good afternoon. This is Ru-El by the way, and I’m calling from (redacted), how are you today?
Phone Staffer Caller:
Good, how are you?
Lead:
I’m perfect. I’m doing great. Thank you so much for asking.
So, Jessica, I’m looking to speak to your Facilities Manager.
Phone Staffer Caller:
He’s actually not here. I can get you over to voicemail.
Lead:
Oh, I see. Are you one of the decision makers though?
Phone Staffer Caller:
I am not.
Lead:
Oh, I see.
Because, you know what Jessica, we offer a power washing service to facilities, apartment buildings, and commercial complexes.
So we’re looking to see if we can drop by your property and introduce the power washing services we have.
Also, we’d provide your estimates for doing the service.
Phone Staffer Caller:
Like I said, I can get you over to Mark’s voicemail and see if he would like to set up a schedule.
Lead:
All right. That’s perfect.
How about this? What if I go ahead and get the information of your manager?
What is the name and last name?
Phone Staffer Caller:
Yes. His name is Mark (redacted).
Lead:
Okay. Mark (redacted).
I believe that is spelled M-A-R-K for Mark, (redacted) for (redacted). Is that correct?
Phone Staffer Caller:
Correct.
Lead:
And this is (redacted), right?
Phone Staffer Caller:
Correct.
Lead:
And what is the best phone number I can contact Mark at?
Phone Staffer Caller:
The one that you called in on: (redacted).
Lead:
All right. Perfect. So it’ll be (redacted).
Will Mark be available tomorrow though, if you don’t mind me asking?
Phone Staffer Caller:
Yes.
Lead:
All right. What is the best time I can call back then?
Phone Staffer Caller:
I would say 9AM.
Lead:
9AM. All right.
How about a callback after lunch or afternoon, like 1PM Eastern?
Phone Staffer Caller:
Possible, but he may or may not be here. I’m not sure if he’s out of the facility or not.
Lead:
Oh, so the best time will be in the morning, right?
Phone Staffer Caller:
Correct.
Lead:
So 9AM.
How about 10:30, would that work?
Phone Staffer Caller