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Cold Calling

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Type: Power Washing
Lead Grade: Cold – B
Name: Shane (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denton

Intro:

“At Phone Staffer, we help home service companies grow by using cold calling to generate leads. In this call, we reached out to a commercial property in Denton, Texas, to connect with the decision-maker for power washing services. While the facilities manager was unavailable, we successfully obtained their contact information to follow up with details about our client’s services. This is a great example of how outbound marketing for home service companies can open doors for new business opportunities. Below is the redacted information from the call to protect individual privacy.”

Ai Transcript:

“`
Phone Staffer Caller: Give a comment to the apartment. This is Lauren. How can I help you?

Lead: Hi Lauren, this is Raj at (redacted) Powerwashing. How are you doing today?

Phone Staffer Caller: I’m good, how are you?

Lead: That’s great to hear. I’m doing great too, thank you so much for asking. I’m reaching out regarding our power washing service for commercial companies. Could you please connect me with the facilities manager or the person authorized to make decisions when it comes to exterior maintenance?

Phone Staffer Caller: Currently, they’re both in conference calls. They have been for a little bit. I don’t know how long they’re supposed to last today or how many they have.

Lead: I see. Well, I happen to have their email, so we can send our material over, and I’ll just try to call back maybe tomorrow if they are no longer busy or unavailable.

Phone Staffer Caller: I think we should be okay tomorrow, but I can send you our email address if that’s okay.

Lead: Okay, yes.

Phone Staffer Caller: It’s going to be uptown@(redacted).com.

Lead: Okay, right. Uptown@(redacted).com. That’s the name of your company, @(redacted).com, correct?

Phone Staffer Caller: Yes, ma’am.

Lead: Alright, thank you. And who should we address the email to?

Phone Staffer Caller: Shane.

Lead: Shane?

Phone Staffer Caller: Shane, yes.

Lead: Do you know the last name?

Phone Staffer Caller: Reasonover. R-E-A-S-O-N-O-V-E-R.

Lead: O-V-E-R. Wow, nice last name. Reason, R-E-A-S-O-N, and then over, O-V-E-R, right?

Phone Staffer Caller: Yes, ma’am.

Lead: May I know Shane’s position, please?

Phone Staffer Caller: He’s like… I don’t know. They’ve recently changed the title, and I don’t remember the name, but it’s basically property manager.

Lead: Property manager, okay. Thank you so much for that. And just to confirm, this is for Uptown, and the best callback number is (redacted), and this is located at (redacted) in Denton, Texas (redacted), right?

Phone Staffer Caller: Yes.

Lead: For documentation purposes, may I know your name?

Phone Staffer Caller: Lauren.

Lead: Oh, Lauren, okay. And may I know your position there?

Phone Staffer Caller: Community Assistant.

Lead: In terms of exterior maintenance, ma’am, you don’t get the green light—just Shane, right?

Phone Staffer Caller: Yes.

Lead: Okay. May I know your last name?

Phone Staffer Caller: Um, it’s okay if I don’t give the last name, yeah.

Lead: Yeah, yeah, yeah, that’s fine. Sorry about that.

Phone Staffer Caller: Yeah.

Lead: We will just send an email to Shane, and I will also try to reach out tomorrow—maybe by then, he is no longer busy.

Phone Staffer Caller: Okay.

Lead: Lauren, thank you so much. Take care.

Phone Staffer Caller: You’re welcome. You too.

Lead: Bye-bye.
“`