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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Nidiah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Falls Church

Intro:

At Phone Staffer, we help home service companies generate high-quality leads through effective outbound marketing. In this call, we reached out to a property consultant in Falls Church, Virginia, to schedule a visit for a power washing estimate. The discussion covered availability, property details, and key decision-makers, ensuring our client could provide an accurate quote. This is a great example of how outbound marketing for home service companies can connect businesses with potential clients. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: Thanks for calling our community. After the call, we’d like to follow up with you by text message so that we can respond more quickly. If you agree to text, press 1. If you do not agree to text, press 2.

Phone Staffer Caller: This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.

Phone Staffer Caller: Hi Alex, good afternoon. By the way, this is Mel. How are you doing?

Lead: Good. What can I do for you today?

Phone Staffer Caller: Alright, well, actually, I’m just reaching out to check when would be the best time that we can drop by your office to reach the facility manager or the property manager?

Lead: What time? Oh, around two to two-thirty.

Phone Staffer Caller: Two to two-thirty. However, Alex, I need to schedule it with my manager. Can we do it like tomorrow to drop by your office?

Lead: Tomorrow? Sure thing. What time are you looking into?

Phone Staffer Caller: Yeah, anytime, as long as the property manager is available. That would be the best time.

Lead: It’s always good to come in early morning to discuss—probably like at nine-thirty. That’s a good time.

Phone Staffer Caller: Nine-thirty? Okay, I can note here nine AM to ten AM.

Lead: Yes.

Phone Staffer Caller: And what is the name of—okay, thank you so much—what is the name of the property manager?

Lead: Property Manager is Nydia.

Phone Staffer Caller: N-I-D-E-A. Is that right? Or N-E-D-A?

Lead: N-E-D-I-A-H.

Phone Staffer Caller: Okay, got it. Got it. And then the last name, sorry?

Lead: Last name? H-R—H-A-R-B-E-Y.

Phone Staffer Caller: Harvey, got it. And then Nydia is the Property Manager. And Alex, you are the Assistant Property Manager, is that right?

Lead: No, I’m the Consultant.

Phone Staffer Caller: Consultant. Okay.

Lead: Mhm.

Phone Staffer Caller: Alright, and I believe that you can inform Nydia that we will be dropping by your office tomorrow, right? Around nine to ten AM?

Lead: Yeah.

Phone Staffer Caller: Under the name of—

Lead: Yeah, I can just write your contact info real quick.

Phone Staffer Caller: Yeah, my name is Mel—M-E-L.

Lead: Got it.

Phone Staffer Caller: And the company name is—

Lead: And the company name is (redacted).

Phone Staffer Caller: Got it. I will also add an extension if, in any case, Nydia is busy from nine to ten. I will also add an extension of one hour, which is ten to eleven, okay? That way, we will not disturb her if she is occupied.

Lead: Sounds good.

Phone Staffer Caller: I want to make sure I got the correct address for the information here. It’s (redacted), right?

Lead: Yes.

Phone Staffer Caller: And is this also the best number to reach you back before we drop by your office?

Lead: Yes, it is.

Phone Staffer Caller: Make sure I got the correct number, (redacted). Is that right?

Lead: Could you repeat that again?

Phone Staffer Caller: Yeah, it’s (redacted), is that right?

Lead: That’s (redacted).

Phone Staffer Caller: Alright, I’ll just update it