Type: Power Washing
Lead Grade: C
Name: Michelle (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them secure new business through cold calling for leads. In this transcript, we connected with a decision-maker at a commercial property in Austin to schedule a free estimate for power washing services. The prospect expressed interest in having the parking lot and sidewalks cleaned and agreed to an on-site visit. This is a great example of how home service lead generation through cold calling can effectively bring in new business opportunities. Below is the redacted call information to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling (redacted). This is Michelle.
Lead: Hi Michelle, my name is Ashley. How are you today?
Phone Staffer Caller: I’m good.
Lead: I’m Ashley calling from (redacted), and I’m reaching out to check when would be the best time for our property manager to visit your facilities manager?
Phone Staffer Caller: In regards to?
Lead: So we are actually a power washing company, and we wanted to drop by the office and provide you with an estimate or a quotation for our services.
Phone Staffer Caller: Which are what?
Lead: As far as power washing, I mean. We clean the exterior part of the building like the patios, the sides, the walkways, and everything that you wanted us to clean. We can do that as long as it’s within the outside part of the office.
Phone Staffer Caller: Gotcha! That’s not landscaping though, just power washing, right?
Lead: Yep!
Phone Staffer Caller: I mean, we have a landscape company that blows our area right now, and I have a window washer. But I mean, I’m not opposed to not getting a quote. If somebody wants to come by and give me a quote for that, that’d be fine.
Lead: All right. When would be the best time for our project manager to drop by?
Phone Staffer Caller: Next week sometime.
Lead: All right, let me go ahead and check. Next week, that would be… How about Wednesday, the 26th? Around 11 am?
Phone Staffer Caller: Around 9 and 11 am?
Lead: 9 or 11?
Phone Staffer Caller: Yes.
Lead: Between 9 and 11?
Phone Staffer Caller: Okay, that’s fine.
Lead: Mm-hmm, all right. And I’m sorry I didn’t catch your name. What is your name?
Phone Staffer Caller: Michelle (redacted).
Lead: M-i-c-h-e-l-l-e (redacted)?
Phone Staffer Caller: Yes.
Lead: Thank you. And can I also have your address? We wanted to send you a confirmation email that our project manager will be dropping by your office.
Phone Staffer Caller: Yeah, my email address is (redacted).
Lead: Thank you so much. And you are located at (redacted)?
Phone Staffer Caller: Correct.
Lead: And you are the general manager?
Phone Staffer Caller: Mm-hmm.
Lead: Thank you, Ms. (redacted). And I’d like to ask, what normally are the areas that you want us to clean?
Phone Staffer Caller: The parking lot and the sidewalks.
Lead: All right. Thank you. So the company name is (redacted)?
Phone Staffer Caller: Yes.
Lead: Thank you. And this is your callback number? (redacted)
Phone Staffer Caller: Right.
Lead: All right. And our visit will only last for 15 to 20 minutes or 10 to 15. We will go ahead and just check the area, and that way we can come up with an estimate.
Phone Staffer Caller: Thank you.
Lead: Oh, you’re welcome. Again, my name is Ashley. Thank you so much for taking my call, and I hope you have a wonderful day.
Phone Staffer Caller: Thank you so much.
Lead: Bye.
Phone Staffer Caller: Bye.
“`