Type: Power Washing
Lead Grade: C
Name: Jimmy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we help home service companies get more leads through effective outbound marketing strategies. In this transcript, our team reached out to a property manager inquiring about scheduling a time to introduce power washing services for their building. Through professional cold calling for leads, we successfully secured an in-person meeting to discuss potential services. If your home service company is looking for more ways to generate leads, outbound efforts like these can help grow your business. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer: Thank you for calling, please wait and a staff member will be with you shortly. This call may be monitored or recorded for quality assurance.
Phone Staffer: Hi, you’ve reached (redacted). To text with a member of our leasing team, please press one. For all other inquiries and to speak with a member of our team, please press two. For maintenance requests, please press three.
Phone Staffer: This call and information you provide may be recorded and used by a third party. Policy is available at (redacted).
Phone Staffer: Thank you for calling (redacted), I can help you. This is Catalina.
Caller: Good afternoon, Mel. How are you doing?
Phone Staffer: Thank you, one moment please.
Caller: Hello?
Phone Staffer: Yes, yes, I’m here.
Caller: Hello, thank you for calling (redacted).
Phone Staffer: Yes, how can I help you?
Caller: Hi there, yes hi, good afternoon. By the way, this is Mel. I’m just checking who is the— or when will be the best time that we can drop by your office to reach the property manager or the facility manager?
Phone Staffer: He’s here Monday through Friday, from 10 to 5:30.
Caller: Got it, alright. However, I need to schedule that with my manager because my manager will be the one who will drop by your office and will be in the area for the entire month. When do you think will be the best time and date?
Phone Staffer: Well, I’m not sure because he— like, I’m not sure of his schedule. But I mean, he’s here unless he’s in a meeting or he’s walking the apartments. But if she needs to talk to him, we can get ahold of him real quick and have him come into the office.
Caller: I understand, understand. But when do you think will be the best time? Or is he available now? Or how can I reach him?
Phone Staffer: He’s available today. Yeah, he’s here today.
Caller: Okay, is there any way you can connect me over to him so that I can check when will be the best time we can drop by?
Phone Staffer: He’s actually speaking to someone right now.
Caller: Mhmm, I see, I see. Alright. But can you— are you authorized to make decisions for us? Can you inform him that we will be dropping by the office?
Phone Staffer: Who’s this again?
Caller: Oh yeah, this is Mel from (redacted).
Phone Staffer: Car washing?
Caller: Power washing, for the exterior.
Phone Staffer: Oh, okay. Yeah, just stop by any day and see if you can. I’ll let him know you’re here, and he can take a few minutes to talk to you.
Caller: Yeah, anyway, it will only take ten to fifteen minutes. What exact time do you think would be best?
Phone Staffer: Tomorrow at one.
Caller: Tomorrow at one PM? Okay, and what is the name of the property manager?
Phone Staffer: Jimmy Montero.
Caller: I’m sorry, is it Jimmy— and the last name?
Phone Staffer: M-O-N-T-E-R-O.
Caller: Oh, Montero. Got it. Is that right?
Phone Staffer: Correct.
Caller: Jimmy is the property manager?
Phone Staffer: Yes.
Caller: Okay. And are you the assistant property manager?
Phone Staffer: Yes.
Caller: Okay, I’m sorry, I didn’t catch your name. I was speaking to Catalina.
Phone Staffer: Hilda.
Caller: I’m sorry?
Phone Staff