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Cold Calling

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Type: Power Washing
Lead Grade: Cold – A
Name: Heather (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate more leads through cold calling. In this call, we reached out to a restaurant in Cincinnati to offer professional power washing services. While we weren’t able to speak directly with the decision-maker, we gathered important contact details to follow up at a better time. This interaction highlights how cold calling for leads can help home service companies connect with potential commercial clients and grow their business. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

**Phone Staffer Caller**: Good afternoon, thank you for calling the **(redacted)**, this is Dawn speaking. How may I help you?

**Lead**: Hi there, Dawn. Good afternoon. This is Urouel. By the way, I’m calling from **(redacted)**. How are you today?

**Phone Staffer Caller**: I’m good. How are you?

**Lead**: I’m doing great, thank you so much for asking. Well anyway, Dawn, I’m looking to speak to one of your managers. Is there anyone around?

**Phone Staffer Caller**: What I can do is take your number and pass it on to her, and I’m sure she’ll be in touch with you.

**Lead**: Actually, this is the best phone number. But is there a way that I can be the one to call back instead and speak with your manager?

**Phone Staffer Caller**: She is in and out of meetings all day, so I know her schedule is tight, and she’ll return calls when she has a moment.

**Lead**: Oh, I understand. Okay, you can call me back at **(redacted)**.

**Phone Staffer Caller**: Yes, exactly.

**Lead**: And my name is Urouel, R-O-E-L.

**Phone Staffer Caller**: Alright, sir. I will pass it on.

**Lead**: Alright, but before we end this call, what is the name of your manager, by the way?

**Phone Staffer Caller**: Her name is Heather **(redacted)**.

**Lead**: Ok, Heather **(redacted)**. And also, I just wanted to confirm—what is the best email that I can send our information to?

**Phone Staffer Caller**: That would be **(redacted)**.

**Lead**: Great, that would be **(redacted)**. Is that correct?

**Phone Staffer Caller**: Yes, that’s correct.

**Lead**: Perfect. And also, what is the best phone number that I can reach you at?

**Phone Staffer Caller**: This phone number that you called on: **(redacted)**.

**Lead**: Alright, perfect. That’ll be **(redacted)**. And what is the best time I can speak with Heather?

**Phone Staffer Caller**: Generally earlier in the day, I would say anywhere between ten and eleven-thirty.

**Lead**: Great. 10 AM to 11:30 AM, right? Can I call back on Friday instead?

**Phone Staffer Caller**: I’m going to have her call you, sir, but you’re more than welcome to call us back and see if you can catch her. Like I said, I will pass this on to her, and I’m sure somebody will be in touch with you.

**Lead**: Alright, not a problem. Thank you so much. Also, Dawn, I just wanted to know—when was the last time your property got power washed?

**Phone Staffer Caller**: I’m not sure. If my memory serves me correctly, I believe it was a month or two ago.

**Lead**: Ok, and how often do you do power washing?

**Phone Staffer Caller**: I don’t have that information in front of me, unfortunately.

**Lead**: Ok, that’s totally fine. And what is your position, by the way?

**Phone Staffer Caller**: I’m a host.

**Lead**: Oh, ok, you’re the host. Well, anyway, Dawn, I appreciate the information.

**Phone Staffer Caller**: My pleasure. Have a great day.

**Lead**: You have a great day