Type: Power Washing
Lead Grade: Cold – A
Name: Mariah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality phone leads through cold calling. In this transcript, our team reached out to a property manager in Birmingham to schedule a consultation for power washing services. The conversation led to securing an appointment for a free estimate, demonstrating how effective cold calling for leads can be in home service lead generation. If your home service company is looking for a reliable way to get more leads, our proven cold calling strategies can help. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:** Thank you for calling (redacted). This is Matthew. How can I help you?
**Lead:** I’m Matthew, good morning. This is Elle with (redacted). I’m looking for Maria, can you connect me over to her, please?
**Phone Staffer Caller:** Uhhh… Argentino… sorry, you are calling with who?
**Lead:** (Redacted).
**Phone Staffer Caller:** And what are you calling about?
**Lead:** My Project Manager is currently working in the area, and I’d like to confirm the best time for us to visit the property and speak with Maria.
**Phone Staffer Caller:** Alright, just one second.
[Pause]
**Phone Staffer Caller:** Thank you for holding. This is Mariah, how may I help you?
**Lead:** Hi there, Mariah, good morning. This is Al with (redacted). By the way, how are you doing today?
**Phone Staffer Caller:** I’m doing well. How are you?
**Lead:** Awesome, I’m doing amazing. I’m just having a morning coffee currently. Yes, Mariah, I’m with a power washing company. The Project Manager happened to have some work in the area, so I just wanted to confirm the best time for us to come by the property and speak with you—any time this week or the following week?
**Phone Staffer Caller:** Let me see. Now, is this just to kind of discuss like potential pricing, or did somebody set up an appointment for you guys to do this project?
**Lead:** Um, yes, my Project Manager can come by for just 10 to 15 minutes to introduce our services, and at least, you know, you could have an idea how much our services cost and compare your options for power washing in case you need a backup. You know, just 10 to 15 minutes, anytime this week or the following week.
**Phone Staffer Caller:** Okay, let’s do… let me see here.
[Pause]
**Lead:** Oh, hello, Mariah?
**Phone Staffer Caller:** Oh, hey, I’m still here.
**Lead:** Oh yes, okay. Um, yeah, do you have any preferred dates in mind?
**Phone Staffer Caller:** Um, that’s what I’m looking at right now on the calendar. I have availability tomorrow afternoon, and then some availability on Friday, and then I can look into the next piece if I’m not sure what your schedule looks like.
**Lead:** Hmm, okay. Are you going to be available, like, tomorrow, Thursday, 11 a.m. to 2 p.m.? I’ll make it an open time.
**Phone Staffer Caller:** Yes.
**Lead:** Okay, yeah, and if, you know, if anything comes up on the initial schedule, I can have him come by same time on Friday, 11 a.m. to 2 p.m. Sounds good?
**Phone Staffer Caller:** That’ll work.
**Lead:** Okay, awesome, and you’re the property manager, right?
**Phone Staffer Caller:** Yes.
**Lead:** Okay, awesome. I just have a few questions, Mariah. How often do you guys do your power wash, or do you recall the last time you guys had one?
**Phone Staffer Caller:** So we do—with our valet trash service, it’s built into our annual contract with them that they do it just annually, and then we’ll start the pressure wash as needed around the property. We have groundskeepers that complete that task.
**Lead:** Okay, gotcha, interesting. I’ll take note of that. And in an event that you guys do your power wash, which certain parts of the property usually need the attention?
[Pause]
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