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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Charissa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cartersville

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential clients through strategic cold calling. In this call, we reached out to a business contact inquiring about power washing services for their facility. While they were not able to schedule an appointment at the time, we successfully obtained the decision-maker’s contact information for future follow-up. This is a great example of how cold calling for leads can help home service companies build connections and generate more business opportunities. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: Fite Living Center, this is Sheena. May I help you?

Lead: Hi, Sheena, how are you doing today?

Phone Staffer Caller: I’m good. How are you?

Lead: The same! How are you? Thanks for asking.

Phone Staffer Caller: Thank you.

Lead: Yeah, I’m Ewely. I’m with (redacted). You kind of helped me because I would like to know what would be the best time to drop by to meet the manager?

Phone Staffer Caller: What’s it in regard to?

Lead: My project manager will have appointments around the area. We would like to drop by in 10 to 15 minutes to present our company’s powerwash service options, like inspecting the area and providing an estimate or quotation. Are you the one in charge of that?

Phone Staffer Caller: For cleaning items or maintenance? What is it?

Lead: Yeah, for powerwashing and pressure washing, like the exterior part of the facility. When was the last time it was powerwashed?

Phone Staffer Caller: I got you. So with us, we’re a really small company. The owners are private owners, and he does all the maintenance, the powerwash—he does all of that. I mean, I’m sure he’s open to emails, but we’re in a big transition right now. We’ve got a couple of positions moving around, so it’s not a good time to set appointments. But we could probably go through email.

Lead: He handles all of that himself?

Phone Staffer Caller: Yes.

Lead: I understand. May I have the best email where we can send him our info?

Phone Staffer Caller: Yes, let me pull it real quick. Hold on one second.

Lead: Take your time, please.

Phone Staffer Caller: All right, it’s (redacted).

Lead: And may I have the owner’s name, please?

Phone Staffer Caller: It’ll be under (redacted).

Lead: (Redacted), that would be C-A-R-I-S-S-A-R-U-M-S-E?

Phone Staffer Caller: Yes, at the beginning, it’s C-H-A-R-I-S-S-A.

Lead: Oh, thank you for that. And (redacted) is spelled as?

Phone Staffer Caller: (Redacted).

Lead: Thank you. And so the business name would be (redacted)?

Phone Staffer Caller: Yes, (redacted).

Lead: I have it here, but I lost it. Hold on, I need to make sure I got it correctly here.

Phone Staffer Caller: Okay.

Lead: (Redacted), it’s located at (redacted).

Phone Staffer Caller: Yes.

Lead: And the best number to reach the owner, is it this number I called you at, last four digits (redacted)?

Phone Staffer Caller: Yes.

Lead: Okay, thank you. So, thank you. What is your position, Sheena?

Phone Staffer Caller: Administrator.

Lead: Ah, you are the administrator. Okay, thank you. Have a great day, Sheena.

Phone Staffer Caller: Thanks, honey, you too.

Lead: Bye.
“`