Type: Power Washing
Lead Grade: Cold – C
Name: Karen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Round Rock
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping businesses connect with potential clients through cold calling. In this call, we reached out to a property manager in search of opportunities for power washing services. While no immediate appointment was scheduled, we successfully gathered contact information to follow up with the decision-maker at a more convenient time. This is a great example of how outbound efforts like cold calling for leads can help home service companies get more business. Below, you’ll find the redacted details from the conversation.
Ai Transcript:
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Phone Staffer Caller: This call will be recorded for quality assurance. Thanks for calling our community. After the call, we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press 1. If you do not agree to text, press 2. We just sent you a text. We will connect your call now. This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
Phone Staffer Caller: Thank you for calling (redacted).
Lead: Maria?
Phone Staffer Caller: Hi, Maria.
Lead: This is Chris from (redacted). How are you?
Phone Staffer Caller: Good. How are you?
Lead: I’m great. Thank you for asking.
Lead: And yeah, Maria, my project manager is only doing a touch base because our team is currently right now in your area up until next month, and we are just trying to track when is the best time for us to drop by at your office?
Phone Staffer Caller: Well, it won’t be today. You’ll have to—if you could just circle back around and give us a call—the manager’s out of the office until next week.
Lead: I see. Actually, we could schedule a meeting next week, Monday, around 12, 3 p.m., would that be fine?
Phone Staffer Caller: I don’t know what day she’s going to be in the office, so I’m going to have to say no.
Lead: Oh, I see. That is actually fine, Maria, and if she’s not available, I can actually send her an email instead of our company profile, through her email, do you happen to have that?
Phone Staffer Caller: You can send it, yes, to—it’s like the name of the property, (redacted).
Lead: Let me take note of that. That would be (redacted)?
Phone Staffer Caller: No, no, no, no, (redacted).
Lead: Got it, thank you so much. So that would be (redacted), right?
Phone Staffer Caller: Correct, mhm.
Lead: Thank you so much, Maria.
Lead: And to address the property owner directly or correctly, may I have his or her first and last name?
Phone Staffer Caller: No. You don’t get the client’s names out. You could just email your information, and then when the manager’s in the office, she’ll get back with y’all.
Lead: Got it. Thank you so much, Maria.
Lead: Thank you.
Lead: If you can’t provide me the client’s name, how about instead your manager’s name?
Phone Staffer Caller: Her name is Taryn.
Lead: Taryn. Got it. Thank you.
Lead: And Maria, you are the Assistant Manager or a Receptionist?
Phone Staffer Caller: I’m the Assistant Manager.
Phone Staffer Caller: And I’m sorry, I got a client in front of me, so I’m going to have to hang up now.
Lead: Sure, sure, Maria, nothing to be worried about. I think I’ve got everything correctly.
Lead: Just wanted to confirm the full name of the business is (redacted), and the best number to give you a callback is the one that ends in (redacted), and you’re still at (redacted), right?
Phone Staffer Caller: Yes.
Lead: Got it. Thank you so much, Maria. So I’ll be sending the information to you directly.
Phone Staffer Caller: Thank you.
Lead: Thanks for asking. Goodbye for now.
Phone Staffer Caller: Bye.
Lead: Bye-bye.
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