Type: Power Washing
Lead Grade: Cold – C
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Rochelle
Intro:
At Phone Staffer, we help home service companies get more leads through outbound marketing strategies like cold calling. In this conversation, our team reached out to a property representative in New Rochelle to introduce power washing services on behalf of our client. The leasing agent provided contact details for the property manager, allowing us to follow up and potentially secure a new business opportunity. This is an excellent example of how outbound marketing for home service companies can open doors to new clients. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thanks for calling (redacted), for leasing questions please press one. If you are a current resident or need emergency maintenance, press two. If you would like to speak directly with a team member, press three.
Phone Staffer Caller: I’ll try shortcut one.
Phone Staffer Caller: Thanks for calling our community. After the call, we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press one. If you do not agree to text, press two.
Phone Staffer Caller: This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
Phone Staffer Caller: (Redacted) speaking, how can I help today?
Lead: Hi, (redacted). This is R from (redacted) Power Washing. How are you?
Phone Staffer Caller: I’m doing well. How are you?
Lead: I’m very good as well, thank you so much. By the way, I’m just wondering when would be the best time to drop by your office to meet with a manager? We just want to introduce our power-washing services.
Phone Staffer Caller: I’m not too sure. I would definitely say the best thing would be to email the manager to see when she can schedule a time for what would be the best time for her.
Lead: No problem, yeah, that would be great. What is the email address that I can send it to?
Phone Staffer Caller: Yup, so it’s gonna be S as in Sam, M as in Mary, and then last name (redacted).
Lead: Ok, thank you.
Phone Staffer Caller: At (redacted) dot com.
Lead: (Redacted) is spelled out, right? So that is again, (redacted) at (redacted) dot com?
Phone Staffer Caller: Correct.
Lead: What is her first name?
Phone Staffer Caller: She would be Susan.
Lead: Oh! Haha, thank you! Excuse me, and by the way, is your name Alex or Allen?
Phone Staffer Caller: Alex.
Lead: And you are the office manager?
Phone Staffer Caller: No, just a leasing agent here.
Lead: Alright, got it. Just one more thing, I just want to confirm that your address is still at (redacted), correct?
Phone Staffer Caller: Got it.
Lead: Thank you, Alex. I’ll go ahead and shoot a message to Susan and maybe try to call back some other time as well for the schedule. Thank you so much, Alex. Have a good one ahead.
Phone Staffer Caller: Oh! Take care.
Lead: Absolutely. Have a good one.
Phone Staffer Caller: Thank you so much.
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