Type: Power Washing
Lead Grade: B
Name: Michelle (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Indianapolis
Intro:
At Phone Staffer, we help home service companies get more leads by using proven outbound marketing methods, including cold calling for leads. In this transcript, our representative spoke with a homeowner in Indianapolis to schedule a free estimate for power washing services. The homeowner expressed interest in having the exterior of the home—including the front and back—cleaned, and an appointment was set for our estimator to visit.
This is a great example of how effective cold calling can be for home service lead generation. If you’re looking to get more leads for your home service company, outbound strategies like this can be a valuable part of your marketing efforts. Below is the redacted information from this successful lead call.
Ai Transcript:
Phone Staffer Caller:
Hi, good morning. Is this Michelle?
Lead:
Yes, may I ask who’s calling?
Phone Staffer Caller:
Hello, ma’am. My name is Lynn (redacted) from (redacted). How are you today?
Lead:
I’m doing alright. And you?
Phone Staffer Caller:
That’s good to hear. I’m good as well, ma’am. Thanks for asking. By the way, just a quick call, Michelle. I’m calling today, ma’am, because we will be working on (redacted) Avenue this week and next week to help some neighbors in (redacted) Service. So we’re wondering if we could come by and give you a free estimate as well for (redacted) Service.
Lead:
Honestly, I would say yes. But right now I’m just not in the predicament to even be able to entertain somebody’s offer and let them think that I could do it. I just have to get worried about getting bills and getting a job.
Phone Staffer Caller:
I understand, Michelle. But how about next week, ma’am? Would you be available?
Lead:
I might be able to. If you’d give me a call back a little closer to then, I would gladly be able to talk to you about that.
Phone Staffer Caller:
In that case, Michelle, yeah, we can go ahead and let our estimator drop by. But may I know if there’s someone who can assist with them in the free estimate service?
Lead:
Yes, somebody should be here.
Phone Staffer Caller:
Yeah. That would be next week, correct?
Lead:
Yes.
Phone Staffer Caller:
Around what time, ma’am? Or the best time works for you?
Lead:
Nowadays, I’m going to be around all week.
Phone Staffer Caller:
Next week, ma’am, we will be available Monday to Friday, April 14th to April 18th.
Lead:
Okay. Let’s do – can we do the 17th? And then we can do it around – we’ll say 2, if that works.
Phone Staffer Caller:
Yeah. I have here between 1 to 3 p.m. Would that work?
Lead:
Yeah, that’ll work.
Phone Staffer Caller:
Okay. So, we’ll go ahead and let our estimator drop by on Thursday, which would be on the 21st.
Lead:
Okay. Yeah, that’ll work.
Phone Staffer Caller:
Okay. So, we’ll go ahead and let our estimator drop by on Thursday, which would be Thursday, April 17th, between 1 to 3 p.m., Michelle. And since there, go ahead and give you a call before their arrival. May I know if the best callback number would be the same that I’m calling?
Lead:
Yes, ma’am.
Phone Staffer Caller:
Okay. So, that would be (redacted). And then for the street address, ma’am, do you have the complete or street number?
Lead:
7404.
Phone Staffer Caller:
Okay. So, that would be North (redacted) Avenue, (redacted), Indiana. ZIP code will be (redacted), correct?
Lead:
Yes.
Phone Staffer Caller:
Okay. I’ll go ahead and send this information to our estimator, ma’am. But do you have a specific area in your house that needs to be power wash or get a pre-estimate?
Lead:
No, ma’am.
Phone Staffer Caller:
That would be the whole exterior? Just like, how about the driveway sidings, ma’am?
Lead:
I would have to talk it over with my mother. She actually owns the house. So, I would let them know closer to the end. As of right now, it would just be the exterior.
Phone