Type: Power Washing
Lead Grade: A
Name: Annette (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh
Intro:
Cold Calling for leads in Raleigh, NC. At Phone Staffer, we specialize in helping home service companies grow their client base through outbound lead generation. In this transcript, we reached out to a homeowner in Raleigh to offer a free exterior power washing estimate for siding, the deck, and the ramp at the front of the home. The lead expressed interest, and a 10- to 15-minute walkthrough with an estimator was scheduled. All identifying details have been redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in Raleigh, NC. If you’re looking to improve your home service lead generation or expand outbound marketing to get more leads, this example demonstrates how cold calling for leads can create qualified opportunities for exterior services.
Ai Transcript:
Lead: Hello? Hello, this is Annette.
Lead: Yes.
Phone Staffer Caller: Hi, good morning. This is Lynn with (redacted). We actually haven’t spoken before. This is just a quick cold call. How are you today?
Lead: I’m doing okay.
Lead: I’m actually calling because we will be working around (redacted) next week. So I was wondering if you guys would be open to having your house or having a free estimate for a free, you know, for a exterior powerwashing? You can give me an estimate.
Phone Staffer Caller: Is there a charge for the estimate?
Lead: Oh, no, ma’am. This is completely free. No obligation at all. It’s good that you, you know, have some comparison later on, you know, you can you have some options to choose from.
Lead: Yeah.
Lead: Aside from the area you’ve mentioned, the deck, what are the other areas that you are, you know, possible areas that you might need to be powerwashing?
Lead: How about your siding or the driveway?
Phone Staffer Caller: Well, when they powerwash, they powerwash the unit too.
Lead: Mm-hmm.
Lead: You mean unit the whole siding of the house?
Lead: Yes.
Lead: Yes. So you want to have the estimate for the siding, the deck, and what else?
Lead: I think just also the ramp out front.
Phone Staffer Caller: Oh, sorry. I didn’t catch that. The front area?
Lead: Yeah.
Lead: I’ve got a ramp out front to get inside. Okay?
Lead: So the siding and the ramp out front.
Lead: And when was the last time you had the siding and the ramp out front powerwash? Do you remember?
Lead: It was last year. It’s done every year.
Phone Staffer Caller: Okay. Got it. No worries. We will be around this Friday, the 27th of February, between 9 to 3, between 9 to 5 rather. What time would you be available? Would you like to be in the morning or afternoon? Morning is better.
Lead: Morning.
Lead: Let’s see. Between 11 to 1, would it be okay? Or do you prefer 9 to 11?
Lead: Okay.
Lead: Sure. 11 to 1 is fine.
Phone Staffer Caller: Gotcha. So let me quickly verify. Your full name is Annette Loeber. Is that right?
Lead: Yes.
Phone Staffer Caller: And your cell on (redacted). Right. Thank you, ma’am.
Lead: Is the phone number I’m calling right now, ending in (redacted), the best number to contact you?
Lead: Yes.
Phone Staffer Caller: Perfect.
Phone Staffer Caller: I’m sorry. I wanted to make sure.
Phone Staffer Caller: You will be the one meeting the estimator, right? Or will be assisting the estimator for the 10 to 15 minute walkthrough, correct?
Lead: Yeah.
Phone Staffer Caller: Okay.
Lead: Perfect.
Lead: And one last thing. Do you happen to have an email address where we can send the appointment confirmation?
Lead: Yes.
Phone Staffer Caller: Yes. (redacted)
Lead: That would be A for Annette. Or Annette, is it M for Mary and L for Leah?
Lead: Yes.
Phone Staffer Caller: Okay. And then (redacted).
Lead: Okay. Perfect. (redacted). Oh, NC dot RR.COM? Yes.
Lead: Okay. Let me check. Yeah, we will be sending the appointment confirmation to your email shortly. And again, your appointment will be this Friday, the 27th of February between 11 to 1. Please keep your line open as someone from our office may reach out before the appointment, okay?
Lead: Okay.
Lead: When will they be calling before? Leah will be calling you 30 minutes or so before that. So you will know that we will be in the area, that we’re already in the area.
Lead: Okay.
Lead: Yeah. Thank you so much for your time. I wouldn’t bother you anymore. But thank you and hope you have a wonderful day.
Lead: All right. Bye-bye.
Phone Staffer Caller: Okay. You too. Bye-bye.