Type: Power Washing
Lead Grade: B
Name: Anne (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Houston
Intro:
Phone Staffer specializes in home service lead generation through cold calling for leads and outbound marketing. In this transcript, we reached out to a homeowner in Houston, TX (location of transcript) to schedule a free estimate for power washing services. The lead noted interest in cleaning the garage, roof, and gutters, and an 8:00–9:00 a.m. time window was tentatively booked for an estimator, with the visit expected to take about 10–15 minutes. This is a power washing lead, but would also work well for roofing companies in (Houston, TX). If you’re looking to get more leads for a home service company or boost outbound marketing for home services, this example demonstrates how cold calling for leads can generate opportunities. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello, who is this?
Lead: Oh, is this Anne? Uh, yeah, this is Anne.
Phone Staffer Caller: Hey Anne, by the way my name is Jarek with (redacted).
Lead: Yeah, I’m just reaching out because we’re going to be working in your area at (redacted) by next week. So I was just wondering if we can drop by to give you a free estimate for Powerwashing.
Phone Staffer Caller: Uhm, can you call me back in like May or June? Because to be honest we’re actually indeed planning to do Powerwashing but it’s not going to be let up until end of May or June. So if we could call me back by that time that would be relevant.
Lead: Oh, I see that’s actually understandable and no pressure. But I just wanted to let you know though Anne that even if you’re not ready right now we can still provide a free evaluation. That way if you ever decide later on like you just mentioned at least you already have the info that you need. I mean this would only take about 10 to 15 minutes though if you have that time by Monday.
Phone Staffer Caller: Uh, no, not Monday. Maybe Tuesday or Wednesday. I’d be available.
Lead: Oh, alright. What would be the time? Would you prefer morning or afternoon? Maybe morning?
Phone Staffer Caller: Maybe morning? Alright, I have a schedule here for 8am to 9am. Would you prefer this one?
Lead: Uh, yeah. That should be fine.
Phone Staffer Caller: Oh, alright. So I just want to ask Anne, what are the areas that you usually Powerwash or that you would like to Powerwash? I’m not really sure. That’s why we’re not going to be doing it not up until May because we’re still looking. But for now, it’s just the garage. So we’re just checking for other areas. But sometimes you do the roof as well and the gutters.
Lead: Oh, alright. So let me just check. Oh, okay. Oh, alright. So let me just take note of it here. Garage, the roof, and the gutters.
Phone Staffer Caller: How often do you Powerwash this one? Like, do you, you know, is it monthly or yearly? It really depends. I think the last time that we did it was like two years ago. It’s just that the garage is kind of rusty right now. It really needs Powerwashing.
Lead: Oh, so the garage is two years ago. How about the roof and gutters? I don’t know. I don’t remember. Maybe last year.
Phone Staffer Caller: Oh, alright. Let me just put last year here. The reason why I’m asking this one is because I’m going to need to provide it to our estimator. And do you clean this by yourself or do you hire a professional cleaner by doing this one?
Lead: No, we don’t have a Powerwashing, so we always hire.
Phone Staffer Caller: Alright. Alright. So, yep. Thanks for confirming. Let me confirm. This is the garage. You wash it two years ago. And roof and gutters, like approximately last year or a year ago. Let me just confirm your information here, Anne. I just want to know the address that I have here is (redacted). Is this the correct one?
Lead: Yeah, you got it.
Phone Staffer Caller: Oh, alright. And this is for Anne Redacted.
Lead: Mm-hmm.
Phone Staffer Caller: Is the phone number that I have here (redacted)? Is this the best one that we can contact you?
Lead: Yeah, that’s the phone number.
Phone Staffer Caller: Oh, alright. Do you happen to have any emails that we can send any confirmation with?
Lead: Yeah, I have an email, but I get a lot of emails at work, so I don’t think I can really check it. But it’s going to be just my personal last name. (redacted)
Phone Staffer Caller: Oh, alright. Personal last name, (redacted).
Lead: Alright. Let me just put it out here. And, yeah, I think I pretty much have everything that I need here, Anne. And let me just confirm this appointment. This was going to be on Tuesday, 8 a.m. to 9 a.m. So, just so you know, this would actually take only 10 to 15 minutes of your time. And the estimator will be contacting you an hour before the set appointment. And just to confirm, you will be the one who will be assisting them. Is that right?
Lead: Yeah, I’ll be here.
Phone Staffer Caller: Oh, alright. So, yeah, I think we’re all good. Do you have any questions?
Lead: I can’t really think of anything for now. So, no worries. I’ll ask the questions when they get in here.
Phone Staffer Caller: Oh, alright. So, thank you so much, Anne. Have a good one. Bye.
Lead: Yep. Thank you.