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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Joseph (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Stamford

Intro:

(Cold Calling for leads) in Stamford, CT

At Phone Staffer, we specialize in cold calling for leads to fuel home service outbound lead generation. In this transcript, we connected with a homeowner in Stamford to offer a free power washing estimate for driveways, siding, and related surfaces. The caller proposed a schedule and secured a Wednesday 8–10 slot with a backup date of Thursday 12–2, with the estimator calling prior to arrival. The conversation also covered areas such as roof, siding, patio, walkways, and entryways. All personal details are redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in Stamford, CT.

Ai Transcript:

Phone Staffer Caller: Hello, is this Joseph Redacted?
Lead: This is.
Phone Staffer Caller: Oh, hi Joe. Paul here from (redacted).
Phone Staffer Caller: By the way, the reason why we are calling is because we will be in your area at (redacted) starting tomorrow and next week.
Phone Staffer Caller: And we offer a free estimate for Powerwashing like driveways, sightings and more.
Phone Staffer Caller: It’s only 10 to 15 minutes only.
Phone Staffer Caller: Will you be available for a free estimate, Joseph?
Lead: No.
Phone Staffer Caller: What about next week? We have 8 to 10 in the morning.
Phone Staffer Caller: We can ask for 12 to 2 and 2 to 4.
Lead: Were there any areas on your property that Next week? 8 to 10.
Lead: 8 to 10.
Lead: That’s Monday, March 16th, 8 to 10.
Phone Staffer Caller: No, not that.
Phone Staffer Caller: Oh. Not Monday.
Phone Staffer Caller: Tuesday.
Lead: We get Tuesday.
Lead: Wednesday would be best.
Phone Staffer Caller: Awesome. 8 to 10 Wednesday, March 18th.
Phone Staffer Caller: And which part of the house would you like us to do the free estimate?
Lead: Let’s see.
Lead: What were the choices?
Lead: Driveways.
Lead: You also have roof, sighting, patio, walkways, entryways.
Lead: Sightings.
Lead: Sightings.
Phone Staffer Caller: Thank you.
Lead: And when was the last time your house has been Powerwashed?
Lead: I’m only here in the house a little bit more than two years, but it hasn’t been done.
Lead: I don’t know.
Lead: I don’t know prior to that.
Phone Staffer Caller: All right. Thank you.
Lead: And your phone number I see here. It’s (redacted).
Lead: Correct.
Phone Staffer Caller: The address is (redacted).
Phone Staffer Caller: And do you have an email, Joseph, for confirmation?
Lead: My name is Joe Redacted.
Lead: (redacted).
Phone Staffer Caller: Okay.
Phone Staffer Caller: And also our estimator will call before they arrive.
Phone Staffer Caller: Make sure to keep your lines active. And also we will send you notification for the email.
Phone Staffer Caller: So once again, the email, it’s (redacted).
Lead: Correct.
Phone Staffer Caller: Awesome.
Lead: So just make sure to keep your lines active so we will estimate the sightings and we will be there.
Lead: Keep my lines active?
Phone Staffer Caller: Yes.
Lead: (redacted), during that day.
Lead: What does that mean? Which means that they will call you first before they arrive.
Phone Staffer Caller: Okay.
Lead: Do you have any backup things? If I don’t answer, they’re not coming?
Phone Staffer Caller: Oh, that’s okay.
Lead: Since you have an appointment, we were able to notate here on your account. You see active.
Lead: Sometimes I’ll have my phone on silent. I can’t just block out a free estimate for two hours.
Phone Staffer Caller: So we’ll make sure that we will note everything here that your phone was on silent sometimes, right?
Lead: So thank you for letting us know.
Phone Staffer Caller: Also, backup date. Do you have any preferred backup date, just in case?
Lead: 8 to 10 on – what were the other windows?
Lead: The other date would be Thursday, Friday.
Lead: The other windows of time slot. What are the choices?
Phone Staffer Caller: Sure. So we have 10 to 12, 12 to 2, and 2 to 4.
Lead: So 12 to 2 on Thursday.
Lead: 12 to 2 Thursday.
Lead: That’s March 19.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So I’ll book this up for you right now for Joseph Redacted.
Lead: So we will estimate the sighting.
Phone Staffer Caller: So see you on March 18, Wednesday, from 8 to 10 with a backup date on Thursday. That would be 12 to 2.
Lead: All right?
Lead: Yep.
Phone Staffer Caller: Awesome.
Phone Staffer Caller: Thank you so much once again.
Phone Staffer Caller: I’ll book this up for you right now.
Phone Staffer Caller: This is Paul at your service, and we are (redacted).
Lead: You do take care, and you have a good one.
Lead: Thank you.