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Cold Calling

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Type:
Lead Grade: C
Name: Megan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in home service lead generation through cold calling techniques. In this transcript, we contacted a homeowner in (city, state) to schedule a pre-estimate for power washing. The lead requested that an estimator visit to assess the full exterior, with an appointment set for Wednesday, March 18, in the 9–10 a.m. slot. Pricing depends on the area, and the estimator would provide full details after inspecting the space. The lead noted they do have a power washer but were open to a formal estimate if the deal was right.

This is a power washing lead, but would also work well for roofing companies in (city, state). If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this example demonstrates how cold calling can generate booked appointments. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Lead: Hi is this Megan? This is she.
Phone Staffer Caller: Oh yes hi Megan this is Del and I’m calling with (redacted).
Lead: I wonder if you’re still at (redacted)?
Phone Staffer Caller: Yes ma’am because we will going to be working around the neighborhood’s properties and kind of you know wondering if one of our estimators can come by and give you a pre-estimate for Powerwash.
Lead: How much is it a Powerwash?
Phone Staffer Caller: Well it depends on the area. How wide is the area and what area you want to be Powerwash.
Lead: It will going to be the estimator who’s going to give you the full details once the area will going to be you know checked and it will only going to be 10 to 15 minutes maximum for estimation.
Phone Staffer Caller: How much are typically for you guys to Powerwash a whole house?
Lead: I really cannot say because it really does depend on the you know the way how wide the area is.
Phone Staffer Caller: I can let an estimator come by to earliest day. Let me check here.
Phone Staffer Caller: We have a Wednesday 18th of March morning or afternoon we have availability.
Lead: I have to just check with my husband because we have a Powerwasher so I don’t really think we need to pay somebody but if it was a good deal for him to Powerwash the whole house I would be I guess interested.
Phone Staffer Caller: Yeah I can let an estimator come to you guys and check the the full house and he will be the one is going to you know discuss everything and if you like the deal then that’s great.
Lead: I can pay anything for the estimate?
Phone Staffer Caller: Oh no it’s completely free.
Lead: Okay cool I’ll see you guys Wednesday morning.
Phone Staffer Caller: Morning 9 to 10 a.m. that would be good.
Lead: 9 to 10 a.m.
Phone Staffer Caller: Okay that’s great.
Phone Staffer Caller: 9 to 10 just give me a little time here to take notes of everything and I want to confirm if it is the whole exterior of the house?
Lead: I’m sorry?
Phone Staffer Caller: Oh you want to check the whole you want us to check the whole exterior of the house?
Lead: Yeah whole exterior.
Phone Staffer Caller: Okay whole exterior and just want to confirm the address here (redacted).
Lead: Yes and I want to also confirm the phone number because we will or the estimator will gonna call you before they come and (redacted).
Phone Staffer Caller: (redacted)
Lead: Yes just to confirm as well where can I send the email confirmation for the appointment?
Phone Staffer Caller: (redacted)
Lead: and just you know some couple of questions. May know if how many times does the exterior has been washed or how often?
Phone Staffer Caller: Like the house is brand new like two years old. House is brand new so it’s not it’s not has been power washed ever. We’ve I definitely power washed like the sides maybe the front before but it’s pretty new. Like many like two times only like that a couple of times.
Lead: And I just want to also confirm Megan if you will be the one is going to assist our estimator to you know run go around the area and check.
Phone Staffer Caller: Okay thank you.
Lead: Yes so I just want to confirm again it will gonna be March 18 Wednesday around 9 to 10 a.m. and we’re gonna be used going to assist them.
Phone Staffer Caller: Okay great thank you.
Lead: Thank you we’re gonna call you again okay thank you again. Bye. Bye.