Type:
Lead Grade: A
Name: Janice (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling for leads and outbound marketing for home service companies. In Pittsburgh, PA, we connected with a homeowner to generate a pre-estimate for power washing the exterior of their property, including the driveway, sidewalks, and one side of the house. The lead expressed interest in a pre-estimate and asked that an estimator follow up; a Friday appointment was scheduled, with the estimator to contact the lead 15–30 minutes prior. This is a power washing lead, but the same approach would work well for roofing companies in Pittsburgh, PA, and other home services looking to boost outbound lead generation. If you’re looking to improve your cold calling for leads or get more leads for a home service company, this transcript demonstrates a strong example of outbound lead generation. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello, this is Janice. Who’s calling?
Prospect: Yes, you can meet here with (redcated) Powerwashing.
Phone Staffer Caller: With what? With (redcated). So we’ll be doing a Powerwashing work at Fitzburg.
Phone Staffer Caller: I’d like to check if you’re going to be interested with a pre-estimate. And that’s for the exterior of your house, such as the patio, driveway, Do you also seal the driveway? I’m sorry. Do you also seal driveways after you Powerwash them? We Powerwash driveways, yes. Do you seal them after they’re Powerwashed? Oh, sorry. That will be discussed by the estimator once they talk to you because they have all, they’ve got all the details that you need. But the good thing about this, Janice, is that you can avail the pre-estimate and so that you can weigh in your options in the future as well. Sounds fair?
Prospect: Excuse me. Yeah.
Phone Staffer Caller: Okay. So we, sorry about that. All right. So we have a schedule.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: So we actually have a schedule on, that’s on Monday. We also have on Friday. Friday, April 10 or Monday, the 13th. Which one would you be interested in?
Prospect: Okay. Let me just say first that I’m not prepared to do this until the summer. That’s okay.
Phone Staffer Caller: That’s fine. You can have, like what I mentioned, you have the option if you’re going to be interested or not in the future. But you can avail the pre-estimate. Yeah. And you can tell that also to the estimator.
Prospect: Okay. Where are you located? Are you in Pittsburgh? Are you based in Pittsburgh?
Phone Staffer Caller: We’re actually located in Pittsburgh. We’re based there. That’s correct.
Prospect: Okay.
Phone Staffer Caller: Okay. So which would you prefer? Is it on Friday? We can hold on. I’ve got to hold off the schedule on Friday, the 10th or the 13th. Friday will be fine with you? Friday is good.
Prospect: Friday is good. Yes.
Phone Staffer Caller: Okay. Great. So that’s going to be on Friday. We have a schedule which is at 7 to 9 and 5 to 7 p.m. Which is your preferred time?
Prospect: Hold on one minute. I’ll be right back.
Phone Staffer Caller: Okay.
Prospect: Evening would be better.
Phone Staffer Caller: Okay. 5 to 7 p.m.
Prospect: Okay.
Phone Staffer Caller: Which part of the house needs power washing? Is it only the driveway that you need or?
Prospect: I need the driveway, the sidewalks, and I think just one side of the house.
Phone Staffer Caller: Okay. Got it. Sidewalks and one side of the house.
Prospect: All right.
Phone Staffer Caller: So did you have any power washing done before? Last year, years ago? When was that? A neighbor’s son did the driveway a couple years ago. That’s it. Years ago.
Prospect: Okay.
Phone Staffer Caller: All right. So Janice, is this your first and last name? Janice (redacted)?
Prospect: Yeah.
Phone Staffer Caller: And your number is ending in (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: And also your address is at (redacted). It’s (redacted).
Prospect: Okay.
Phone Staffer Caller: Okay. And that’s (redacted), correct?
Prospect: Correct.
Phone Staffer Caller: So Janice, you’ll be assisting the estimator, correct?
Prospect: I’ll be what? You’ll be assisting the estimator once they call you, right?
Phone Staffer Caller: Yeah. So that I could take notes. Also, do you have an email where we can send a confirmation to? Let’s just say it’s confirmed now. Okay?
Prospect: Okay. No email.
Phone Staffer Caller: No email. All right. So just to confirm, your schedule will be on Friday, April 10, between 5 to 7 p.m. The estimator will contact you 15 to 30 minutes prior to the schedule, okay?
Prospect: Sure.
Phone Staffer Caller: And what is the name of the company?
Prospect: It’s RS Power Washing.
Phone Staffer Caller: Okay.
Prospect: Thank you so much, Janice. I got all what I need. And you have a great day, okay?
Phone Staffer Caller: Thanks. You too.
Prospect: Thank you. Bye.