Type: Power Washing
Lead Grade: A
Name: Chia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katonah
Intro:
Phone Staffer specializes in cold calling for leads and home service outbound lead generation to help companies win more business. In this transcript, we cold called a homeowner in Katonah, NY to offer a free exterior power washing estimate. The prospect showed interest in cleaning the full exterior (including gutters) and even mentioned a neighbor who might be interested, signaling a strong multi-property lead. We worked through scheduling options, emphasized that the quote is free with no obligation, and lined up a tentative appointment for a Tuesday with redacted contact details kept private. This is a power washing lead, but it would also work well for roofing companies in Katonah, NY. If you’re looking to get more leads for a home service company through outbound marketing, this example demonstrates how effective cold calling for leads can be.
Ai Transcript:
Phone Staffer Caller: Hello.
Prospect: Hi, is this Chia?
Phone Staffer Caller: Nice to meet you Chia. This is Rochelle with (redacted). How are you?
Prospect: I’m good, thank you. Glad to hear you’re doing good now.
Phone Staffer Caller: I’m just reaching out because we’ll be working around Katona next week. We’re just checking if you’d like us to drop by to provide you with a free estimate for exterior powerwashing.
Prospect: Oh, yeah, that would be great. And I also have a neighbor who might be interested too, my next door neighbor.
Phone Staffer Caller: Oh, that sounds like a plan Chia.
Prospect: So, upon checking next week, we can, we are available from Monday till Friday from 9am until 5pm. Can you tell me what day and what time works the best for you?
Phone Staffer Caller: Let me look right now. Hold on.
Prospect: Okay.
Phone Staffer Caller: Today is the 8th. I think Tuesday the 14th is probably the best. But I’m also I’ll confirm with the neighbors too and make sure they, you know, they’re my next door neighbors. So I’ll make sure they’re free too.
Prospect: Of course.
Phone Staffer Caller: There’s also a possibility.
Prospect: Oh, go ahead.
Phone Staffer Caller: Sorry.
Prospect: Oh, I’m so sorry. But you are available on Tuesday, right? The 14th?
Prospect: Yeah.
Phone Staffer Caller: For just a quote, right?
Prospect: Yes.
Phone Staffer Caller: Don’t worry. Just a free quote. No commitments. No obligations at all, Chia.
Prospect: So Tuesday, the 14th of April and what time? How about?
Prospect: I don’t know. I’m pretty flexible that day.
Phone Staffer Caller: So do you want to do like 11 or 12?
Prospect: Yeah, of course we can do between 11am and 12pm. How does it sound?
Phone Staffer Caller: Perfect.
Prospect: Okay, perfect.
Phone Staffer Caller: Yep. You’re still at (redacted) address?
Prospect: Yes.
Phone Staffer Caller: And the best contact number to reach you at is (redacted).
Prospect: Correct? Yes.
Phone Staffer Caller: All right.
Prospect: And I’m just wondering what part of your house exterior would you like us to provide you with the free quote? Is it going to be the full exterior or just specific part of the exterior?
Prospect: I guess the front. I do notice there’s some mold on some columns and things like that. I think the whole area.
Phone Staffer Caller: Okay, for the whole area. All right. I got it.
Prospect: And how often do you power wash your house? Or when was the last time you had it done?
Phone Staffer Caller: I’ve only lived there less than two years. So I have not had it done.
Prospect: Okay, so if ever this is going to be the first time that you’re going to power wash your house. We got it.
Phone Staffer Caller: And one last question, Shia, what’s the best email address where we can send you all the details regarding the quote, the confirmation of the schedule and of course, the details about our company.
Prospect: It’s Shia. My name is Shia at (redacted). So (redacted). Okay. So it’s your first name at your first name at (redacted). Is that correct?
Phone Staffer Caller: Yes.
Prospect: Okay, perfect.
Phone Staffer Caller: So I think I got everything that I needed now for us to get you booked for the free estimate on Tuesday. That’s 14th of April. And as I mentioned, it’s complimentary and no pressure at all. Our estimator will just come out in the area to see what you have and we’ll give you an estimate to get the whole exterior cleaned up.
Prospect: Okay.
Phone Staffer Caller: Do you guys do gutter cleaning too?
Prospect: Of course. We can also include the gutter for the estimate.
Phone Staffer Caller: Yeah. Okay. Thank you. And we hope to see you next Tuesday.
Prospect: Thank you for picking up the call. I really appreciate it. You have a wonderful day, Shia.
Phone Staffer Caller: Bye-bye.
Prospect: You too. Thank you. Bye. Thank you. Bye-bye.