Type: Power Washing
Lead Grade: A
Name: Katushka (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Durham
Intro:
Phone Staffer specializes in cold calling for leads and home service outbound lead generation. In this transcript, we reached out to a homeowner in Durham, North Carolina to offer a free exterior power washing estimate. The prospect expressed interest in power washing the whole house and a walkthrough was scheduled for an afternoon appointment. This is a power washing lead, but it would also work well for roofing companies in Durham, North Carolina. If you’re looking to improve your home service lead generation or outbound efforts to get more leads for your company, this call demonstrates how a targeted cold call can book an on-site estimate. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello, is this Katushka?
Prospect: Yeah, this is she.
Phone Staffer Caller: Hi, nice to meet you Katushka. This is Rochelle from (redacted).
Prospect: How are you? Good.
Phone Staffer Caller: Glad to hear you’re doing good Katushka. I’m just reaching out because we’ll be walking around. Would you like us to stop by to provide you with a few minutes for exterior power washing?
Prospect: I’m sorry, you’re cutting off. I’m sorry. Can you say it again?
Phone Staffer Caller: And you’re from the Powerwashing Power something. Okay. Can you say it again because you cut off.
Prospect: Okay.
Phone Staffer Caller: I’m calling from (redacted) and the reason that I called is that we are currently working around the area in Durham and we just wanted to see if you are open and getting a fee estimate for exterior power washing.
Prospect: Okay, so that means like, you will come and check and then you will let me know how much it is.
Phone Staffer Caller: Yes, that is right. It is free for the walkthrough. It’s complimentary with no commitments, no obligations at all Katushka since we are just around the area.
Prospect: Okay.
Phone Staffer Caller: If you give me a number, how much will it be for the house? Depending on the size?
Prospect: Yes, it depends on the size of the area you’d like to power wash and of course for how dirty it is.
Phone Staffer Caller: But for us to provide you an accurate estimate as possible, what we can do is to send the estimator at your property for him to assist the area.
Prospect: Can he go by himself because I am not at home. It’s hard for me to wait for people. Can he go around and check?
Phone Staffer Caller: Yeah, of course. But will you be in the property while he’s doing the estimate?
Prospect: I need to be in the property?
Phone Staffer Caller: Yeah. Will you be there?
Prospect: No, I’m not going to be there.
Phone Staffer Caller: Oh, okay. I see. But will there be someone who can assist the estimator while you’re out, Katushka? Depending when they come.
Prospect: Can we do it next Monday between 3 and 5 p.m.? Does that work?
Phone Staffer Caller: Between 3 and 5 p.m.?
Prospect: Yeah, 3 and 5 p.m. I will be there.
Phone Staffer Caller: Okay, that would be great.
Prospect: Okay, that’s perfect.
Phone Staffer Caller: And what area of the house would you like us to provide you with? The whole house I think needs to be power washed, the whole house.
Prospect: Okay, the whole house.
Phone Staffer Caller: And Monday, that’s 13th of April, Katushka. You’re still at (redacted) in Durham, North Carolina, (redacted)?
Prospect: Yes.
Phone Staffer Caller: And the best contact number to reach you at is (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: And your last name is (redacted). (Redacted), did I pronounce it right?
Prospect: Yeah, that’s fine. Thank you.
Phone Staffer Caller: And when was the last time you got your house power washed?
Prospect: Oh, I can’t remember. I can’t remember. It’s totally fine.
Phone Staffer Caller: Yep.
Phone Staffer Caller: And one last question. What’s the best email address where we can send you the details regarding the codes and the confirmation? (redacted)
Prospect: O-O-J-K-F-P-S.
Phone Staffer Caller: Is it P for Tom or P for Peter? P for Peter, S for Sam, F for Frank.
Prospect: P for Peter, S for Sam, F for Frank.
Phone Staffer Caller: F for Frank, okay.
Prospect: Okay.
Phone Staffer Caller: So it’s O for Oscar, J for Jar, K for Kite, F for Fox, P for Peter, S for Sam, F for Fox at gmail.com for the email. No, you don’t need to put the last F.
Prospect: Oh, okay.
Phone Staffer Caller: It’s O-O-J-K-F-P-S at gmail.com.
Prospect: Thank you for correcting me, Katika. I really appreciate it. Yep, everything’s all set.