Type:
Lead Grade: A
Name: Longfei (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound marketing. In this transcript, we reached out to a homeowner for a free exterior power washing estimate in (location of transcript), focusing on the house exterior and screened porch. The conversation covers soft washing to protect porch screens, scheduling options, and how the estimator can provide an estimate over the phone if the homeowner isn’t available for an on-site visit. This is a power washing lead, but would also work well for roofing companies in (location of transcript). If you’re looking to improve your home service lead generation or need help with outbound efforts to get more leads for your company, this demonstrates an effective approach. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hi, is this Longfei (redacted)?
Prospect: Oh yes. Oh thank you. This is Giao with (redacted). So I was just uh reaching out to you because we’ll be working at Starring Sillaway and I just wanted to reach out if uh maybe you guys were interested on free estimate for exterior power washing.
Phone Staffer Caller: Uh you mean for the house? Um yeah house exterior only. It’s a free estimate so there is no need for the actual service. We would just like to help you if you uh if you’re uh trying to have our washing the future we can give you an estimate right now that you can use it so that you can be able to know how much it costs.
Prospect: If maybe yes uh yes and also uh so it also like includes the the the porch right? So if it’s a screened porch it like it won’t damage the the screens right?
Phone Staffer Caller: Oh I see right um actually we do have specialized tools they can decrease the pressure or maybe they can do soft washing that way it will retain and will not damage the screen on the porch there. And uh by the way aside from the porch do you have any any parts you can include since it’s a free estimate? Oh yes yes so I think that’s just that’s just the porch right?
Prospect: Yeah and you’ll be uh at (redacted). Yes. And phone number (redacted). Is this the best contact number to give you a call before arriving?
Phone Staffer Caller: Uh actually oh you need to come here for the estimate right? All right so is there any available time uh maybe Friday or next week?
Prospect: Uh yeah but I I have to uh go to work every day. Oh and you’re off around what time are you in the house evening? Uh it would be like 5 30 or oh you mean in the morning? um yeah maybe if in the morning next week uh are you good to that? Because we’ll be starting at 9. I’m between 9 to 10 30 if that’s possible.
Phone Staffer Caller: Okay so you are doing like another uh like house here nearby right? So okay so do I have to be here uh for the like I mean it’s estimated so you can like go around. Yeah probably or maybe if there is someone else like um a relative that you know can help the estimator. Do you have one?
Prospect: Oh not for uh yeah so okay so do you do like the porch uh yes we can do porch only if that is your request we can do porch only.
Phone Staffer Caller: Okay then yeah so so you have like specialized like more powerful machine.
Prospect: Okay so actually I discussed with my neighbor the other day uh he’s also sort of looking for some power wash for the wash because of the uh the I think it’s the. So I can have my um estimator know that and you can talk with them yeah you can also add recommendation or maybe they can help you what we they can do there.
Phone Staffer Caller: Um but if the case if there is no one else um actually our estimator can give you a phone call only that way they will not be around there and they can provide you an estimate so they will discuss everything so that will be the estimator. If that’s the case that we can give you a call on Monday between 3 to 4 30 in the afternoon. Uh it will be like 10 to 15 minutes.
Prospect: Yeah actually oh yeah for tomorrow if it’s night or so how long do you stay here like?
Phone Staffer Caller: Oh I see um tomorrow Friday will be there between 12. I will be there 12 noon up until 4 30 only but if there’s no one else in the home um maybe next week but if not we can just do it over the phone like 10 to 15 minutes only.
Prospect: Okay oh so you like giving me the estimate and if I agree you will do it immediately on the same day?
Phone Staffer Caller: Um it depends on you on you because you can negotiate with the estimator you can set up which day um if you’re if they’re going to do the actual service but for the estimate um they can do it estimate right now.
Prospect: Okay uh yeah so okay so for tomorrow how about uh so you say they will be here from 9 to like noon 12? 12 noon to 4 30 in the afternoon.
Phone Staffer Caller: Oh from 12 to 4 30. Oh sorry sorry I didn’t catch you. Yeah we have here between 12 to 1 30. 1 30 okay and 3 to 4 30 in the afternoon.
Prospect: Oh okay it’s different frames. Okay yeah I can actually be here let me see what my schedule is.
Phone Staffer Caller: And by the way I would like to ask if this is Longfei Wu right? Yeah yeah yeah and also do you have an email? Uh yes yes uh-huh. And it’s going to be? Oh the email address? Okay so it’s the K-I-M. K-I-M. K-I-M-X-Y-X-Y-D-S-Y so K-I-M-X-Y-D-S-Y at the gmail? Oh yeah at the gmail.com yeah K-I-M-X-Y-D-S-Y. K-I-M-X-Y-D-S-Y yeah exactly.
Prospect: Oh so for tomorrow do you have any opening before 12 like 11 to 12?
Phone Staffer Caller: Um unfortunately no but on Monday we do have we do have 9 to 9 30 and 10 30 to 12 on Monday that’s uh before 12.
Prospect: Okay so on Monday I’m not available the whole day.
Phone Staffer Caller: Okay so um so so is this like your number? I probably I can talk to my neighbor and uh probably I we can get a like available time for both of us.
Prospect: Okay so when you come here for estimate you can do the same for both.
Phone Staffer Caller: Okay on Monday uh maybe we can on tomorrow maybe we can hop on a quick call like 3 to 4 30 in the afternoon and this time this will be the estimator.
Prospect: Oh okay okay so when like uh yeah sorry so when the estimator call me tomorrow afternoon like 4 uh does that mean the estimator has already looked at my house or it’s they will give you a quick call only.
Phone Staffer Caller: They can give you the they can have conversation and they will give you the estimate over the phone only since you were not available so they will do it to give you a quick call. This this time the estimator since they are the one who is um do this job for the estimate so they can give you estimate over the phone like between 3 to 4 30 in the afternoon like 10 to 15 minutes only or less than 10 minutes.
Prospect: Okay okay I can do like a after 4 any time after 4.
Phone Staffer Caller: Okay oh sure yeah we can schedule that one so for the meantime it’s between 3 to 4 30 um you can expect a call about that okay and also I will let my estimator know about your time also okay so that they will know.
Prospect: Okay okay sure yeah thank you. I think that’s it for me uh Friday uh April 10th between the afternoon okay thank you so much. Yeah yeah thank you bye bye.