Type:
Lead Grade: A
Name: Longfei (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home service lead generation and outbound marketing for contractors through cold calling. In this transcript, we cold called a homeowner in (location not disclosed) to offer a free exterior power washing estimate for the house exterior, including the porch option. The conversation covers soft washing to protect screens and scheduling times with an estimator. This is a power washing lead, but would also work well for roofing companies in (location not disclosed). If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this is an effective strategy. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hi, is this Longfei? Oh yes.
Phone Staffer Caller: Oh thank you. This is Giao with (redcated).
Phone Staffer Caller: So I was just uh reaching out to you because we’ll be working at Starring Silhouette and I just wanted to reach out if maybe you guys are interested on free estimates for exterior power washing.
Prospect: You mean for the house?
Phone Staffer Caller: Yeah, house exterior only.
Phone Staffer Caller: It’s a free estimate so there is no need for the actual service.
Phone Staffer Caller: We would just like to help you if you if you’re trying to have our washing the future we can give you an estimate right now that you can use it so that you can be able to know how much it costs.
Prospect: Yes, yes and also it also includes the porch right?
Phone Staffer Caller: So if it’s a screened porch it won’t damage the screens right?
Prospect: Oh I see.
Phone Staffer Caller: Right, actually we do have specialized tools they can decrease the pressure or maybe they can do soft washing that way it will retain and will not damage the screen on the porch there.
Phone Staffer Caller: And by the way aside from the porch do you have any parts you can include since it’s a free estimate?
Prospect: Oh yes, yes.
Phone Staffer Caller: So I think that’s just the porch right?
Phone Staffer Caller: And you’ll be at (redacted).
Prospect: Yes.
Phone Staffer Caller: And phone number (redacted). Is this the best contact number to give you a call before arriving?
Prospect: Actually, oh you need to come here for the estimate right?
Prospect: You’re right. So is there any available time maybe Friday or next week?
Phone Staffer Caller: Yeah, but I have to go to work every day.
Prospect: Oh I see and you’re off around what time are you at the house?
Prospect: Evening? It would be like 5.30 or oh you mean in the morning?
Prospect: Yeah, maybe in the morning next week.
Phone Staffer Caller: Are you good to do that? Because we’ll be starting at 9.00 between 9.00 to 10.30 if that’s possible.
Prospect: Okay, so you are doing like another like house here nearby right?
Prospect: So okay, so do I have to be here for the like I mean it’s estimated so you can like go around?
Phone Staffer Caller: Yeah, probably or maybe if there is someone else like a relative that you know can help the estimator.
Prospect: Do you have someone?
Prospect: Oh not for yeah.
Phone Staffer Caller: So okay, so do you do like the porch only?
Prospect: Yes, we can do porch only if that is your request.
Prospect: We can do porch only.
Phone Staffer Caller: Okay, then yeah so you have like specialized like more powerful machine.
Prospect: Okay, so actually I discussed with my neighbor the other day. He’s also sort of looking for some power wash for the wash because of the I think it’s the.
Prospect: So I can have my estimator know that and you can talk with them.
Prospect: Yeah, you can also add recommendation or maybe they can help you what we they can do there.
Prospect: But if the case if there is no one else actually our estimator can give you a phone call that way.
Prospect: It will not be around there and they can provide you an estimate so they will discuss everything.
Prospect: So that will be the estimator.
Prospect: If that’s the case that we can give you a call on Monday between 3 to 4 30 in the afternoon.
Prospect: It will be like 10 to 15 minutes.
Phone Staffer Caller: Yeah, actually oh yeah for tomorrow if it’s night or so how long do you stay here like?
Prospect: Oh I see um tomorrow Friday we’ll be there between 12.
Prospect: I will be there 12 noon up until 4 30 only.
Prospect: But if there’s no one else in the home maybe next week but if not we can just do it over the phone like 10 to 15 minutes only.
Phone Staffer Caller: Okay, oh so you like giving me the estimate and if I agree you will do it immediately on the same day?
Prospect: It depends on you because you can negotiate with the estimator.
Prospect: You can set up which day if you’re if they’re going to do the actual service but for the estimate they can do it estimate right now.
Phone Staffer Caller: Okay yeah so okay so for tomorrow how about uh so you say they will be here from 9 to like noon 12? 12 noon to 4 30 in the afternoon.
Prospect: Oh from 12 to 4 30.
Prospect: Oh sorry sorry I didn’t catch you.
Prospect: Yeah we have here between 12 to 1 30. 1 30 okay and 3 to 4 30 in the afternoon.
Prospect: So that’s oh okay it’s different frames.
Phone Staffer Caller: Okay yeah I can actually be here let me see what my schedule is.
Phone Staffer Caller: And by the way I would like to ask if this is Longfei Wu right?
Prospect: Yeah yeah yeah
Prospect: and also do you have an email?
Prospect: Uh yes yes uh-huh and it’s going to be oh the email address.
Phone Staffer Caller: Okay so it’s the K-I-M. K-I-M-X-Y-X-Y-D-S-Y. So K-I-M-X-Y-D-S-Y. At the gmail? Oh yeah at the gmail.com yeah K-I-M-X-Y-D-S-Y. K-I-M-X-Y-D-S-Y yeah exactly.
Prospect: Also for tomorrow do you have any opening before 12 like 11 to 12?
Phone Staffer Caller: Um unfortunately no but on Monday we do have we do have 9 to 9 30 and 10 30 to 12 on Monday. That’s uh before 12.
Prospect: Okay so on Monday I’m not available the whole day.
Prospect: Okay so um so so is this like your number? I probably I can talk to my neighbor and uh probably I we can get a like available time for both of us.
Phone Staffer Caller: Okay so when you come here for estimate you can do the same for both.
Prospect: Okay on Monday uh maybe we can on tomorrow maybe we can hop on a quick call like 3 to 4 30 in the afternoon and this time this will be the estimator.
Prospect: Oh okay okay so when like uh yeah sorry so when the estimator call me tomorrow afternoon like 4 uh does that mean the estimator has already looked at my house or?
Phone Staffer Caller: They will give you a quick call only.
Phone Staffer Caller: They can give you the they can have conversation and they will give you the estimate over the phone only since you are not available so they will go on to give you an estimate.
Phone Staffer Caller: This this time the estimator since they are the one who is um do this job for the estimate so they can give you estimate over the phone like between 3 to 4 30 in the afternoon like 10 to 15 minutes only.
Prospect: Okay okay I can do like a after 4 any time after 4.
Phone Staffer Caller: Okay see oh sure yeah we can schedule that once so for the meantime it’s between 3 to 4 30 um you can expect a call about that okay and also I will let my estimator know about your time also okay so that they will know.
Prospect: Okay okay sure yeah thank you.
Prospect: I think that’s it for me uh Friday uh April 10th between the afternoon okay thank you so much.
Prospect: Yeah yeah thank you bye bye.