Type:
Lead Grade: A
Name: Longfei (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound marketing for service companies. In this transcript, we reached out to a homeowner in (City, State) to offer a free estimate for exterior power washing. The conversation covers scheduling a visit, confirming a porch and screens can be treated with soft washing to protect surfaces, and identifying next steps for an estimate. This is a power washing lead, but would also work well for roofing companies in (City, State). If you’re looking to improve your home service lead generation or scale outbound efforts to get more roofing or other home services leads, this example shows how a structured cold-calling approach can drive booked estimates. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello. Hi, is this Longfei? Oh yes. Oh thank you. This is Giao with (redacted). So I was just uh reaching out to you because we’ll be working at Starring Silhouette and I just wanted to reach out if uh maybe you guys are interested on free estimate for exterior power washing.
Prospect: You mean for the house? Yeah, house exterior only. It’s a free estimate so there is no need for the actual service. We would just like to help you if you uh if you’re trying to have power wash in the future we can give you an estimate right now that you can use it so that you can be able to know how much it costs.
Phone Staffer Caller: Yes, yes, and also uh so it also like includes the the the porch right? So if it’s a screened porch it like it won’t damage the the screens right? Oh I see. Right, actually we do have specialized tools they can decrease the pressure or maybe they can do soft washing that way it will retain and will not damage the screen on the porch there.
Prospect: And uh by the way aside from the porch do you have any any parts you can include since it’s a free estimate? Uh yes, yes. So I think that’s just that’s just the porch right? Uh-huh, yeah.
Phone Staffer Caller: And you’ll be uh at (redacted). Yes. And phone number ending with (redacted). Is this the best contact number to give you a call before arriving?
Prospect: Uh, actually oh you need to come here for the estimate right? All right, so is there any available time uh maybe Friday or next week?
Phone Staffer Caller: Uh yeah, but I have to uh go to work every day. Oh, and you’re off around what time are you in the house? Evening? Uh it would be like 5 30 or oh you mean in the morning? Um yeah, it maybe if in the morning next week uh are you good to do that? Because we’ll be starting at 9. I’m between 9 to 10 30 if that’s possible.
Prospect: Okay, so you are doing like another uh like house here nearby right? Right. So okay, so do I have to be here uh for the like I mean it’s estimated so you can uh like go around? Yeah, probably or maybe if there is someone else like um a relative that you know in help the animator. Do you have one? Oh not for uh yeah so okay so do you do like the porch only? Uh yes, we can do porch only if that is your request. We can do porch only. Okay, then yeah so you have like specialized like more powerful machine.
Phone Staffer Caller: Okay, so actually I discussed with my neighbor the other day uh he’s also sort of looking for some power wash for the wash because of the uh the I think it’s the. So I can have my estimator know that and you can talk with them. Yeah, you can also add recommendation or maybe they can help you what we they can do there. Um but if the case if there is no one else um actually our estimator can give you a phone call that way it will not be around there and they can provide you an estimate. So they will discuss everything so that will be the estimator. If that’s the case that we can give you a call on Monday between 3 to 4 30 in the afternoon. Uh it will be like 10 to 15 minutes.
Prospect: Yeah, actually oh yeah for tomorrow if it’s night or so how long do you stay here like? Oh I see um tomorrow Friday we’ll be there between uh 12 I will be there 12 noon up until 4 30 only. But if there’s no one else in the home um maybe next week but if not we can just do it over the phone like 10 to 15 minutes only.
Phone Staffer Caller: Okay, oh so you like giving me the estimate and if I agree you will do it immediately on the same day? Um it depends on you on you because you can negotiate with the estimator you can set up um which day um if you’re if they’re going to do the actual service that’s for the estimate um they can do an estimate right now. Okay uh yeah so okay so for tomorrow how about uh so you say they will be here from 9 to like noon 12? 12 noon to 4 30 in the afternoon. Oh from 12 to 4 30. Oh sorry sorry I didn’t catch you. Yeah we have here between 12 to 1 30 1 30. Oh 1 30 okay. And 3 to 4 30 in the afternoon so that’s oh okay it’s different frames. Okay oh yeah I I can actually be here let me see what my schedule is.
Phone Staffer Caller: Uh and uh by the way uh I would like to ask if this is Longfei (redacted) right? I’m speaking here right now. Yeah yeah. And also do you have an email? Uh yes yes uh-huh. And it’s gonna be? Oh the email address? Okay so it’s the K-I-M. K-I-M. K-I-M-X-Y-X-Y-D-S-Y. So K-I-M-X-Y-D-S-Y. At gmail? Oh yeah at the gmail.com yeah. K-I-M-X-Y-D-S-Y. K-I-M-X-Y-D-S-Y. Yeah exactly. Oh so for tomorrow do you have any opening before 12? Like 11 to 12? Um unfortunately no but on Monday we do have we do have 9 to 9 30 and 10 30 to 12 on Monday. That’s uh before 12. Okay so on Monday I’m not available the whole day. Okay so um so so is this like your number? Probably I can talk to my neighbor and probably we can get a like available time for both of us. Okay so when you come here for estimate you can do the same for both. Oh okay on Monday uh maybe we can um tomorrow maybe we can hop on a quick call like 3 to 4 30 in the afternoon. This time this will be the estimator. Oh okay okay. So like uh yeah sorry when the estimator call me tomorrow afternoon like 4 uh does that mean the estimator has already looked at my house or? It’s they will give you a quick call only. They can give you the they can have conversation and they will give you the estimate over the phone only since you are not available so they will be willing to give you a quick call. This this time the estimator is they are the one who is um do this job for the estimate so they can give you estimate over the phone like between 3 to 4 30 in the afternoon like 10 to 15 minutes only or less than 10 minutes.
Prospect: Okay okay I can do like a after 4 anytime after 4. Okay see oh sure yeah we can schedule that once. So for the meantime it’s between 3 to 4 30. Um you can expect a call about that okay and also I will let my estimator know about your time also okay so that they will know. Okay okay sure yeah thank you. I think that’s it for me uh Friday uh April 10th between the afternoon okay thank you so much. Yeah yeah thank you bye bye yeah okay bye