Type:
Lead Grade: B
Name: Marvin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home service lead generation and cold calling for leads. In this transcript, we reached a homeowner in Laurel, Maryland to offer a free, no-obligation phone estimate for power washing.
The caller discussed power washing needs for a rear deck and townhouse exterior, with the homeowner noting an annual clean for the deck and as-needed cleaning for the front. The call booked a 2–4 pm phone estimate, with the estimator to call the homeowner to proceed. This is a power washing lead, but would also work well for roofing companies in Laurel, Maryland. It demonstrates how outbound lead generation for home service companies can generate qualified leads and can be adapted to other services within the industry.
Ai Transcript:
Phone Staffer Caller: Hi. Hello. Yes. Is this Marvin? Uh, what’s this regards to?
Prospect: Hi Marvin, this is Sharon with (redacted). I’m reaching out because we’ll be in your area this week working on free homes. So I just wanted to see if you like a free estimate. It’s totally free. No obligation. You said you’re going to be in my area. Where’s my area? I’m just curious if you know. Hopefully you’ll be in Laurel. Are you still veiled on Laurel? Yeah, that’s correct. Maryland. Yeah. So yeah. Are you okay? Are you interested to have free estimates?
Prospect: Yeah. Yeah. I mean. Actually, we can have a phone estimate if you want.
Phone Staffer Caller: Yeah. Okay. Right. Okay. I’ll go ahead and reserve a spot for you. Would you be available on? Let me just check the calendar. So you’ll be available on tomorrow. Tomorrow. Tomorrow. Yeah.
Phone Staffer Caller: The schedule would be we have in the morning and in the afternoon. So which one is more convenient for you?
Prospect: Afternoon.
Phone Staffer Caller: Afternoon. So it would be 2 p.m. to 4 p.m.
Prospect: Okay. That sounds good.
Phone Staffer Caller: Yeah. So it would be around 2 to 4. So it just it is actually a phone in phone estimate.
Phone Staffer Caller: Our estimator will call you.
Prospect: All right.
Phone Staffer Caller: So just so we can prepare. Which areas of your home do you usually power wash?
Prospect: I normally wash my deck and back. Is it the front or the back back?
Prospect: It’s the back back. What else? Sometimes I’ll get the front of my townhouse power washed as well. But at the moment, it looks pretty good. There’s no green buildup or anything. So they have a front porch or just a front. It’s like five steps, but the townhouse is three levels high. I don’t know. Anyway.
Prospect: Yeah. Three level. Okay. Three level high townhouse.
Prospect: All right.
Prospect: And how often do you power wash those areas? Your deck and your home?
Prospect: The deck, I normally do it every year. The front, as needed. No, the front is as needed. Yeah.
Prospect: All right. So it’s every year for the back and as needed for the front. Right?
Prospect: Correct.
Phone Staffer Caller: Okay. Okay. And when was the last time you have it cleaned?
Prospect: Last year. Last year. So it’s high time for you to clean it now. Do you clean your house for yourself or do you hire a professional?
Prospect: I hire a professional.
Prospect: And do you have any existing contract with them?
Prospect: No. No contract.
Phone Staffer Caller: All right. Okay. So perfect. Anyway, just to confirm you with the details. Let me just repeat your name again. It’s Marvin (redacted). Your last name is (redacted). Is that correct?
Prospect: That’s correct.
Phone Staffer Caller: Okay. And your address is (redacted). Correct?
Prospect: Correct.
Phone Staffer Caller: Is this the best number? (redacted)
Prospect: Correct.
Phone Staffer Caller: So because our estimator will be calling you on this number. And anyway, I’ll send you with the company details and appointment confirmation. So what’s the best email address?
Prospect: (redacted)
Phone Staffer Caller: M-E-M as in mama and then E-Echo?
Prospect: Yep.
Phone Staffer Caller: And then my last name Dorsey. And your last name Dorsey?
Prospect: (redacted)
Phone Staffer Caller: (redacted)
Prospect: All right. Got it. (redacted)
Phone Staffer Caller: And so you’ll be the one assisting the estimator. He’ll be calling you.
Prospect: Okay.
Phone Staffer Caller: It will take around 10 to 15 minutes.
Phone Staffer Caller: So, again, just to recap, you will have your phone appointment on April 14th. That is 8 a.m. to sorry. That is 2 to 4 p.m. Correct?
Prospect: That’s correct.
Phone Staffer Caller: And any other areas of your house that need power wash? Aside from these that you mentioned?
Prospect: No, not at all.
Phone Staffer Caller: All right. Anyway, perfect. I have everything I need. Just keep your line open for the updates that I will send you. Thank you so much for your time, Marvin. So we look forward to helping you freshen up your home. Have a great day.
Prospect: You too. Goodbye.
Phone Staffer Caller: Goodbye.