Type:
Lead Grade: A
Name: Eber (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in Cold Calling for leads and Home service lead generation for home service companies. In this transcript, we reached out to a homeowner in (Buda, Texas) to offer free estimates for power washing and window washing services. The prospect indicated interest for next month and arranged a Saturday window for the estimator to call. This is a power washing lead, but would also work well for roofing companies in (Buda, Texas). If you’re looking to improve your outbound lead generation, this example demonstrates how cold calling can help home service companies get more leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hi. Hello. Hi, am I speaking to Eber?
Prospect: Yeah, Eber speaking.
Phone Staffer Caller: Hi Eber, my name is Angel. I’m with (redcated). And the reason why I’m calling you is because my team will be doing window washing as well as power washing in your area in Buda, Texas. We’re hoping if we could offer free estimates for both services that we offer.
Prospect: Are you going to be available for the extent of 15 minutes only?
Phone Staffer Caller: Yeah, I mean, thanks for calling me first of all.
Prospect: Yeah, but like I don’t think that we need it right now. But I’ll keep your phone. I’ll save your number because we were looking actually for this service before and we’re probably going to need it soon.
Phone Staffer Caller: Are you planning it maybe a couple of months from now?
Prospect: Yeah, probably soon, like maybe next month.
Phone Staffer Caller: Yeah. Next month?
Prospect: Yeah, that’s perfect because my estimator can drop by at your place so that he can provide you the free estimate so that you have an idea and you can get ready how much it’ll cost so that you can book ahead next month. Because sometimes during the season it will be fully booked. So you’ll have control in your schedule.
Phone Staffer Caller: Do you want to be available on Thursday?
Prospect: Yeah, let me check with my wife first because I’m not sure what time she can be at home. And then I’ll talk to you.
Phone Staffer Caller: Well, if you’re not going to be available physically, we can have my estimator just call you for the free estimate if that’s more convenient for you.
Prospect: Yeah, if the person can call us and give us an idea better.
Phone Staffer Caller: Okay. Are you going to be available on Thursday for a phone call around 2.30 to 4.30 p.m.?
Prospect: I bet around 5 p.m. for me.
Phone Staffer Caller: 5 p.m. Let me go ahead and check. How about earlier in the day, 8.30 to 7 a.m.?
Prospect: I can’t. I can’t. Yeah, I’m busy. Thursday, I’m really busy.
Phone Staffer Caller: How about Saturday? We do have a morning on Saturday.
Prospect: Yeah, Saturday is better.
Phone Staffer Caller: Yeah. Saturday morning, 9 a.m. to 11 a.m.?
Prospect: Yeah, that’s good.
Phone Staffer Caller: Okay. Thank you. And I would just like to confirm a few details before I let you go. So, your last name is (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: Where did you get my information?
Prospect: Oh, we got it from a public listing in the state of Texas. Since I mentioned that my team will be doing power washing and window washing in your area in Buda. And I would just like to confirm this is the best contact number to give you a phone call, the one ending in (redacted)?
Prospect: Yes, (redacted). Yes, that’s correct.
Phone Staffer Caller: And the address? I would just like to confirm the address that you will be power washing.
Prospect: (redacted)
Phone Staffer Caller: (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: Thank you. And what is the best email we can send that information to as well as the information of our company, if ever you wanted to look us up?
Prospect: Yeah, I used to send to my first name, Eber, TX27, at (redacted). So that’s Eber, TX, as in Tom, and then letter X, 27, at (redacted), correct? TX27. TX? My first name, Eber, TX27, at (redacted).
Phone Staffer Caller: Okay, so that’s TX as in Tom, and then the letter X as in xylophone, and then 27 at (redacted).
Prospect: Yes.
Phone Staffer Caller: All right, thank you. And which part of the property you would want to be estimated for power washing? Is it the whole house exterior?
Prospect: No, I’m more interested in the window washing.
Phone Staffer Caller: Oh, window washing, okay. Yeah, yeah.
Prospect: That’s fine.
Phone Staffer Caller: And how many windows do you think your house has, or do you want to be estimated?
Prospect: Mainly, I would say one, two, three, four, five, around five to six windows, just a big one.
Phone Staffer Caller: Five to six big windows, okay.
Prospect: That’s good.
Phone Staffer Caller: And when was the last time you washed your windows professionally, Tamias?
Prospect: Never. So this is going to be the first time.
Phone Staffer Caller: Yeah, I’m new, so I never did that, yeah.
Prospect: Okay, that’s fine.
Phone Staffer Caller: And you’re going to be the one to answer the call of my estimator on Saturday in between 9 a.m. to 10 a.m.?
Prospect: Yes.
Phone Staffer Caller: Okay, thank you so much. Well, I guess I got everything that I needed here, Eber. Thank you so much.
Prospect: Awesome. I expect my estimator to give you a call on Saturday. Sounds good.
Prospect: You have a great day. Thank you. Have a good one.