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Cold Calling

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Type:
Lead Grade: A
Name: Barry (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation through cold calling and outbound marketing for home service companies. In this transcript, a caller reaches a homeowner at Point Terminal to offer a free estimate for power washing as part of a large upcoming project, including cleaning concrete and driveways, walkways, garages, and exterior trim, with gutters and roofs excluded from the initial scope. The caller notes the company’s 30 years in business, proposes sending a scope of work, and aims to set up a site visit to bid the project. The homeowner expresses interest and provides a path to continue via email to share contact details and a formal scope. This interaction is a solid example of how cold calling for leads can generate meaningful power washing opportunities and can be adapted for other home services.

This is a power washing lead, but would also work well for roofing companies in (location of transcript). It demonstrates core concepts of home service lead generation and outbound marketing for home service companies, including how to get more leads for a home service company through targeted cold calls, collecting contact information, and coordinating subsequent meetings. If you’re looking to improve your outbound efforts to get more leads, this transcript offers a practical example with redacted lead details to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello Barry? Yes. Oh hi there. This is Randy from (redcated). How are you today?
Prospect: Yeah, what’s up?
Phone Staffer Caller: Well Barry I was just calling in to check if you guys would be interested in getting a free estimate.
Phone Staffer Caller: I will be at Point Terminal on Monday.
Prospect: Who asked you to call me?
Phone Staffer Caller: No, actually I mean we got your details from the public records.
Phone Staffer Caller: Mostly we’re calling most of the houses at Point Terminal and asking them if they wanted to get a free estimate for Powerwashing.
Phone Staffer Caller: Because we’ll be there on Monday.
Prospect: No, tell me about your company Randy.
Phone Staffer Caller: It won’t be this Monday. We’re getting ready to do some construction.
Prospect: Tell me about your company.
Phone Staffer Caller: Well, we’ve been in the business for 30 years now. I mean you could actually look us up online if you’d like.
Prospect: Alright, so let me discuss something for you. You’ve been doing this for 30 years?
Phone Staffer Caller: Yeah.
Prospect: Okay, how many of you in your crew?
Phone Staffer Caller: I mean there’s a lot of us.
Phone Staffer Caller: I only do the marketing side of the Powerwashing.
Prospect: That’s fine.
Phone Staffer Caller: Okay, here I want to throw something out at you. You tell me if you’re interested. Okay, Randy?
Prospect: We’re getting ready in June to completely demolition our concrete curbs and our asphalt streets and rebuild them. We have 36 homes. That’s going to create a lot of concrete and asphalt dust.
Phone Staffer Caller: Okay.
Phone Staffer Caller: We’re going to pay to have it Powerwashed. It’s a pretty big job.
Prospect: Okay?
Phone Staffer Caller: We also would want the walkways, either brick or concrete walkways, the garages, the trim, etc. But not the gutters and not the roofs, but everything else. But when we do it, we want somebody that can come in and be in and out. You know? It might take two days or something. We don’t want to drag it out over time or fit it in a schedule.
Prospect: Does that make sense?
Phone Staffer Caller: Okay. Is that something you’d be interested in? It’s a big project?
Prospect: Yeah, it’s a big project.
Phone Staffer Caller: Yeah, some of it would need to be soft wash and some of it would need full Powerwash, you know?
Prospect: Yeah, I understand.
Phone Staffer Caller: Okay. So if that’s something that you’re interested in, I will give you my email and you can just email me your contact number and I will send you a scope of work.
Phone Staffer Caller: And then what we’ll do then, Randy, is I’ll meet with the person on your team that walks the property. I’m heading this up. She actually called the right guy. And I would because I’m meeting with two other companies as well. I can meet him out here and we can walk and I’ll show you what we’re doing. And we’re not doing this. We’re doing that. So he’ll know how to bid it, you know?
Phone Staffer Caller: Okay.
Phone Staffer Caller: So have you got something you can write like this down?
Prospect: Yeah, I’m ready.
Phone Staffer Caller: Okay.
Phone Staffer Caller: My name is Barry. B-A-R-R-Y.
Prospect: Okay.
Phone Staffer Caller: My email address is (redacted).
Prospect: So that’s (redacted).
Prospect: If you will email me at your convenience, Randy, with your name and your position in marketing, etc., the company, they have a website, that too. I will email you our scope of work and then you and I can arrange a time for me to meet somebody out here.
Phone Staffer Caller: Probably next week or the week after at the latest. The project would start.
Prospect: So as far as the start date, it would not start probably to give or take the middle of July.
Phone Staffer Caller: Once we start the project, I’ve been told by the contractors to allow six weeks and we would not be starting probably until the first week of June.
Prospect: But you’ll need to be able, I mean, your company needs to be able to do this kind of pervasive concrete dust, you know? It’s not like normal dust.
Phone Staffer Caller: Yeah, so I’ll be needing to discuss this first with my manager.
Prospect: Sure, absolutely.
Phone Staffer Caller: And then so if you’re interested, reach out to me with your name and your company contact information. I’ll send the scope of work and then you guys can look at it and decide if it works, I’ll meet somebody out here.
Prospect: Okay. I like the fact you’ve been doing it for 30 years.
Phone Staffer Caller: All right. So I’ll shoot you an email with all of our…
Prospect: Yeah, yeah. And I’ll get back with you.
Phone Staffer Caller: All right. Okay, then. Okay. Thank you. Thank you for the call. Thank you so much for your time, Barry. You have a great day.
Prospect: You too. You too. Take care. Bye-bye.