Type: Power Washing
Lead Grade: B
Name: Joshua (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Central
Intro:
Phone Staffer specializes in home service outbound lead generation and cold calling for leads. In this transcript, we contacted a homeowner in Central, SC to generate a power washing lead and offer a free, no-obligation estimate for power washing gutters and the roof. The prospect engaged and an appointment window was arranged for a project manager to visit for the estimate, with follow-up confirmations by phone and text.
This is a power washing lead, but would also work well for roofing companies in Central, SC. The interaction illustrates how outbound marketing for home service companies can Get more leads and drive booked estimates, and it can be adapted to other exterior services such as roofing or gutter cleaning. If you’re looking to improve your home service lead generation or expand your outbound efforts to get more leads for your company, this approach demonstrates the effectiveness of cold calling for leads.
Ai Transcript:
Phone Staffer Caller: Hello? Hello? Hello? Oh, hi! Is this Joshua? Is who? Joshua? Yes, I’m Joshua. Oh, good afternoon Joshua. My name is Glenn (redacted). How are you today?
Prospect: Are you with who? Oh, I’m with (redacted). I don’t know you. Who is that? What is this about?
Phone Staffer Caller: Oh yeah, we were just reaching out to you sir. We’ll be working at (redacted) next week for some powerwashing service. And we also wanted to help freshen up your home by giving you a free no obligation estimate for powerwashing. My son does that. I appreciate it and no thanks.
Prospect: Oh, that’s ok. Do you think you might need help with maybe your roof or your gutters?
Phone Staffer Caller: When was the last time you had those powerwashed? Gutters washed? I’ve never had my gutters washed before. Oh, you’ve never had them washed before so would you like to receive an estimate for that? Both your gutters and your roof? I mean it’s only for you so it’s up to you whether you’re going to continue with it or not but I think you’re going to be in the area. There’s no pressure whatsoever.
Prospect: Ok. When can they do it? Ok, would you be available maybe Tuesday next week between… That’s the 21st, right?
Phone Staffer Caller: Oh, the 21st. Are you not available? I have something on the 21st. I have a dog groomer coming to groom my dog.
Prospect: Oh, what breed is your dog? Golden Retrievers.
Phone Staffer Caller: Oh man, I love Golden Retrievers. I’ve always wanted to have one when I was a kid. She’s the sweetest. My dad would never let me.
Prospect: Yeah, she’s the sweetest in the world. Oh yeah. Gosh, I love dogs. Then I have a little pet English Bulldog. She’s a sweetie too. Wow.
Phone Staffer Caller: Well yeah, I’d say that she’s really adorable, sir. Yeah, I’ll have to meet you here. How about Wednesday? Are you available Wednesday on the 22nd?
Prospect: Yeah, that’ll work. Tell them to give me a call and let me know.
Phone Staffer Caller: Yeah, I will definitely call before the appointment to confirm everything. Would you be available maybe around 10 and 12 p.m.? It just takes like 10 to 15 minutes, sir.
Prospect: Yeah, just tell them to give me a call. Alright, definitely. I have a nice, big, nice house. Who, what country do you live in?
Phone Staffer Caller: Oh yeah, we’re from (redacted). This is going to be an estimate for your, to powerwash your gutters and roof. And you’ve never had your gutters powerwashed right, but what about your roof? I’ve been here almost 20 years and haven’t. Oh, never had the powerwashed as well. Well, yeah, that’s okay. I just need to confirm this, you know, so my project manager is aware. And yeah, just to make sure, your phone number is the one ending in (redacted). Yes, ma’am.
Prospect: I need to ask you to make a phone call to the (redacted) in the United States of America.
Phone Staffer Caller: Yeah. Okay, thank you for your time. Thank you. Is that a special? Ma’am. I see you’re asking me for a phone number. Yes, ma’am. Thank you. I’m just going to ask for a phone number and email confirmation of the appointment. I know that the email information is on the phone.
Prospect: Your phone is breaking up. Oh, sorry. I’m sorry to break it to you, but I’m just going to ask you for confirmation. Ma’am. I can’t understand you. Your phone was breaking up.
Phone Staffer Caller: Oh, hang on. Let me try to see here. How about now, Joshua? Can you hear me better now?
Prospect: Yes.
Phone Staffer Caller: Okay, awesome. I wanted to send you an email confirmation for the appointment as well as more information about our company. Can I get the best email I can get you? I’m going to send it as a text message because I don’t have an email address.
Prospect: Oh, that’s okay, Joshua. We can send it via text. This phone number we have here, this can receive text as well?
Phone Staffer Caller: Yes.
Prospect: All right. One more thing, Joshua. Would you be the one to assist our project manager during the appointment, be the one to walk them around your house? I guess, yes. It’s on the ears, yes.
Phone Staffer Caller: Awesome. Just extend it 15 minutes, and I will definitely call prior to the appointment to confirm if you’re available. Thank you so much for confirming that. Well, yes, our project manager will be going there for the estimate on April 22, on Wednesday, between 10 and 12 p.m. I will contact you prior to the appointment. And I hope they say hello to the dogs for me.
Prospect: Okay. Yeah, but do you have any questions for me, Joshua, you know, before we end the call? Oh, man, you said it would be the 22nd? You’re going to call me back and let me know on that day.
Phone Staffer Caller: I guess, of course, sir. Yeah, you have a lovely day, and thank you so much for your time. God bless you.
Prospect: Thank you. God bless you, sir.
Phone Staffer Caller: Okay.