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Type:
Lead Grade: A
Name: Shehzad (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in cold calling for leads and home service lead generation. In this transcript, we reached out to a homeowner in Clarksburg, Maryland to offer a free exterior power washing estimate. The homeowner requested a quote for the whole exterior including the deck (but excluding the driveway and stone areas) and confirmed interest in a quick 10-minute call to receive the estimate, with the appointment window set for around Friday at 11 a.m. The last exterior power wash was about two years ago, and the conversation covered the best contact method for sending the quote and confirming the schedule. This is a power washing lead, but would also work well for roofing companies in Clarksburg, Maryland. (power washing) in (Clarksburg, Maryland). Below is the redacted information from the call to protect privacy.

Ai Transcript:

Prospect: Hello, who is this?
Phone Staffer Caller: I’m Rochelle with (redacted).
Prospect: How are you?
Prospect: Who is this?
Phone Staffer Caller: Oh, my name is Rochelle and I’m with (redacted).
Phone Staffer Caller: Can you hear me okay?
Prospect: I can.
Phone Staffer Caller: Okay good.
Phone Staffer Caller: Yeah I’m just reaching out because we’ll be working around Clarksburg this week.
Phone Staffer Caller: We just wanted to see if you’d like us to provide you with a free estimate for exterior power washing.
Prospect: AC? What is AC Powerwash?
Phone Staffer Caller: We do power wash exterior parts of the house like for example the siding, the driveway.
Prospect: Okay is it a power wash or is it a soft wash?
Phone Staffer Caller: We can also do soft wash
Prospect: Shehzad.
Phone Staffer Caller: Would you like us to provide you?
Prospect: Yeah, you can give me the estimate.
Phone Staffer Caller: Perfect.
Phone Staffer Caller: Are you available this Friday for just a quick call?
Phone Staffer Caller: Our estimator will just give you like a 10 minute phone call to provide you the estimate.
Prospect: What time can we call you?
Prospect: On Friday at 11 a.m.
Phone Staffer Caller: 11 a.m.
Phone Staffer Caller: Alright, we’ll get you booked or we’ll get you scheduled between 10 and 12 p.m. but don’t worry I’ll have it indicated that you’d like to receive the call around 11 a.m.
Prospect: Alright so you are still at (redacted) in Clarksburg, Maryland (redacted), is that correct?
Phone Staffer Caller: What’s the house number you have?
Prospect: (redacted) is that correct?
Prospect: Yes.
Phone Staffer Caller: Perfect and the best contact number to reach you at is ending in (redacted).
Prospect: Yes.
Phone Staffer Caller: Right and what areas of the house would you like us to provide you with the estimate?
Prospect: Is it going for the whole exterior or just the driveway or what part of the house?
Prospect: The whole exterior, no driveway, no stone.
Phone Staffer Caller: The front of the house is stone so no stone area other than this stone everywhere all exterior walls and also pressure also at the deck.
Prospect: Okay so I’ll include the deck.
Phone Staffer Caller: Okay I got it.
Phone Staffer Caller: So I just wanted to make sure that I got everything that you said.
Phone Staffer Caller: You mentioned that the whole exterior except the driveway and this and the front the front stones but we will include the deck in the estimate is that correct?
Prospect: Yes no front well front part of the front is part of the front is stone but other than this stone everywhere else.
Phone Staffer Caller: Okay I got it just except just the stones and what was the last time you had your house exterior power wash?
Prospect: I think two years ago.
Phone Staffer Caller: Two years ago and what is the best email address where we can send you the details regarding the quote in the confirmation of the schedule of course the details of the company.
Prospect: My first name Shahzad (redacted).
Prospect: (redacted)
Phone Staffer Caller: I think I got everything that I needed here for us to secure the appointment for you and remember Shahzad that this is just for an estimate completely no applications and no commitments at all we’ll just give you a call back or estimator will just give you the call back to provide you the free quote for power washing these areas all right.
Prospect: Okay yeah thank you and have a good one bye.