Type:
Lead Grade: C
Name: Veera (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound outreach. In this transcript, we contacted a homeowner in Clarksburg, West Virginia to offer a no-obligation pre-estimate for power washing of the exterior, including the patio and driveway. The homeowner scheduled a follow-up with an estimator to discuss scope and pricing, with personal contact details redacted to protect privacy. This is a power washing lead, but the same cold calling for leads approach works well for roofing companies and other exterior cleaning or maintenance services in Clarksburg, WV. If you’re looking to improve your home service lead generation or expand outbound efforts to get more leads for your company, this example demonstrates an effective strategy. Note: all private information in the transcript is redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello, this is Veera. Who is this? This is (redacted). We’ll be doing a Powerwashing work this week at Clarksburg and I’d like to check if you’re going to be interested for a pre-estimate.
Prospect: So this is just a phone call. We’re going to be doing a pre-estimate for your patio, driveway. So I’d like to check if you’re okay with that.
Phone Staffer Caller: What is this regarding? Is it regarding cleaning or construction?
Prospect: Yes, cleaning. Yes, correct. Cleaning of your exterior of the exterior part of your house like the garage, patio, driveway.
Phone Staffer Caller: So you don’t need to worry because this has no contract and no obligation and it’s just a phone call. The estimator will contact you via phone for the estimate and you can decide whether you… When you guys are coming.
Prospect: Oh, okay. When you guys are coming to Clarksburg.
Phone Staffer Caller: Hello, okay. So we can schedule that on Friday. Are you okay on Friday or on Monday?
Prospect: No, I mean tomorrow we are leaving. Probably we’ll be back in two weeks. Can you call me back in two weeks? Would you like to get a hold of a schedule after let’s say Monday, May 11 or Friday, May 8? Are you okay with that?
Phone Staffer Caller: Yeah, this is for only estimate, right?
Prospect: Yeah, that’s only a pre-estimate and it’s just a phone call. The estimator will just contact you via phone. Okay. No obligation.
Phone Staffer Caller: Okay, so are you okay on May 8 or May 11?
Prospect: Yeah, call me on May 11.
Phone Staffer Caller: May 11. So we have a schedule between 8 to 10, 10 to 12, 12 to 2, 2 to 4, 4 to 6 p.m.
Prospect: Yeah, morning is fine. Monday, right? Monday, that’s Monday, May 11, yes.
Phone Staffer Caller: What time would you be available? Between 8 to 10, 10 to 12, 12 to 2?
Prospect: Yeah, 8 to 10.
Phone Staffer Caller: 8 to 10, okay. So between 8 to 10 a.m. Alright, so Veera, I just need to check what specific part of the house needs power washing. Is it a gutters, driveway?
Prospect: Yeah, I mean, come and check and give the code for everything and then we can decide on what to, I mean, on what part we need to be.
Phone Staffer Caller: So that’s the full exterior of the house, correct?
Prospect: Yeah, just give the estimate and give the price for items and things, then I will decide on what needs to be done.
Phone Staffer Caller: No worries, I’ll take note of that. And also, Veera, when was the last time you had your house power washed? Is it a year ago?
Prospect: I think a year ago. A year ago.
Phone Staffer Caller: Okay, alright, Veera, just to confirm, your first and last name will be Vera Redacted, correct?
Prospect: Yes.
Phone Staffer Caller: And your number is ending in (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: Also, your address is at (redacted), correct?
Prospect: Yeah.
Phone Staffer Caller: And also, do you have an email address where we can send a confirmation to?
Prospect: (redacted).
Phone Staffer Caller: Okay, let me repeat that so you can check if I heard it correctly. (redacted)
Prospect: Yep, correct.
Phone Staffer Caller: Okay, thank you so much. This is just to confirm that your schedule will be on Monday, May 11, between 8 to 10 a.m., and the estimator will contact you on that day, okay? Via phone.
Prospect: Okay, thank you.
Phone Staffer Caller: Thank you so much, Vera, for your time. I think I got all what I need, and you have a great day, okay?
Prospect: Yeah, bye.