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Cold Calling

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Type:
Lead Grade: A
Name: Clint (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation through cold calling for home service companies. In this transcript, we reached out to a homeowner in (location of transcript) to offer a free estimate for power washing and window washing. The prospect expressed interest in power washing the driveway, and a 10–15 minute on-site consultation with the project manager was tentatively scheduled.

This is a power washing lead, but the outbound approach would also work well for roofing companies in (location of transcript). It showcases cold calling for leads and home service outbound lead generation as a practical way to get more leads for a home service company. If you’re exploring outbound marketing for home service companies or ways to get more leads for roofing companies, this example provides a useful, privacy-conscious blueprint.

Ai Transcript:

Phone Staffer Caller: Hello? Hello? Hi! Good evening sir, I’m calling for Clint. This is Clint.
Phone Staffer Caller: Hi Clint, my name is Glen by the way with (redacted).
Prospect: I’m sorry you’re breaking up, you’re with who now?
Prospect: Oh yeah, I’m with (redacted) sir.
Phone Staffer Caller: I was just reaching out because our team will be working at (redacted) next week.
Phone Staffer Caller: We’re just checking if you might be interested in a free estimate for Powerwashing or Window Washing.
Phone Staffer Caller: We’ll be there starting next Monday.
Prospect: Actually, we… I would like some more information about Powerwashing, yeah.
Prospect: We’ve been at our house for a couple years now and the driveway is definitely due.
Prospect: What do you guys offer as far as your basic front porch, driveway type service?
Phone Staffer Caller: Oh yeah, actually it really does depend sir. I’d love to answer that question. But I believe I’d leave it to the experts since I’m only part of the parking team.
Phone Staffer Caller: So the estimate is based on how dirty the surface is and of course how big it is.
Phone Staffer Caller: Do you perhaps know how big your driveway is?
Prospect: Yeah, I would estimate we’re probably looking at like… I’d probably say like a 20 by 30 driveway.
Phone Staffer Caller: Oh okay, okay.
Phone Staffer Caller: Well yeah, let me just check my notes here.
Phone Staffer Caller: Well unfortunately sir, I don’t really have the ballpark figure for 20 by 30 driveway.
Phone Staffer Caller: But since my manager is going to be there, are you open to him visiting your place for like 10 to 15 minutes and taking a look at that driveway of yours to see how much it would cost?
Prospect: Again, I’d love to answer that but I don’t really have the exact number on me.
Prospect: No, no, totally understand.
Prospect: Yeah, what date did you say you guys are going to be in the area?
Phone Staffer Caller: We’ll be there starting Monday.
Phone Staffer Caller: We do have Monday, Tuesday and Friday.
Phone Staffer Caller: Are you available between those days?
Prospect: Yeah, that should work.
Prospect: Would we be able to schedule that in the afternoon just so that I can be there?
Prospect: That way I’m not kind of bombarding my wife.
Phone Staffer Caller: Well yeah, of course. We can do Monday on the 27th between 2.30 and 4.30 PM.
Prospect: Is that okay?
Prospect: Yeah, that should work.
Phone Staffer Caller: Awesome.
Phone Staffer Caller: Well it just takes 10 to 15 minutes but this is like a time frame we provide just to confirm your availability.
Prospect: That should work, right?
Prospect: Sure thing.
Phone Staffer Caller: Okay, okay.
Prospect: So yeah, when was the last time you had your driveway power washed?
Prospect: It’s never been power washed.
Prospect: Okay, okay.
Phone Staffer Caller: Yeah, I’ll just ignore that here.
Phone Staffer Caller: And just to confirm sir, is this the best phone number to reach you? This one ending in 7605?
Prospect: Correct.
Phone Staffer Caller: Awesome.
Phone Staffer Caller: And just so we don’t get lost, your address is (redacted)? That’s correct.
Prospect: And I’m sorry, can you remind me the name of your company again?
Prospect: Oh yeah, it’s (redacted), sir. Also known as (redacted) if you want to look us up.
Phone Staffer Caller: Okay. Yeah, I can do that.
Phone Staffer Caller: Alright. And yes sir, I’d love to send you more information about our company as well as confirmation for the appointment.
Prospect: Can I get the best email address I can send it to?
Prospect: Yeah, go ahead and send it to (redacted).
Phone Staffer Caller: [redacted]
Prospect: That’s it.
Phone Staffer Caller: Alright, thank you so much, Clint.
Phone Staffer Caller: So yeah, I’ll just take this here and send it to my project manager.
Phone Staffer Caller: And yeah, can I confirm, will you be the one to walk them through the driveway upon their arrival?
Prospect: Yeah.
Phone Staffer Caller: And then just to confirm, this is just a consultation, pre-estimate, no liability, no like, we don’t have to purchase something?
Prospect: Oh yeah, it’s just for the estimates, sir. There’s no obligation to it. It’s totally up to you if ever you’re going to proceed or not. But yeah, there’s no pressure.
Prospect: Yeah, perfect. No, sounds great.
Phone Staffer Caller: No, sounds great.
Phone Staffer Caller: Alright, well yeah, our project manager will be contacting you prior to the appointment to confirm everything.
Phone Staffer Caller: And again, that’s going to be on April 27, Monday between 2.30 and 4.30 p.m.
Prospect: So yeah, do you have any questions, Clint?
Prospect: Nope, that’s it.
Phone Staffer Caller: Okay, okay.
Prospect: Well yeah, I appreciate your time today. Please keep your lines open for that call.
Prospect: Yeah, God bless.
Phone Staffer Caller: Will do.
Prospect: Thank you.
Phone Staffer Caller: Bye-bye.
Prospect: Thank you.