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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Jean (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: W Valley City

Intro:

Phone Staffer specializes in (Home service lead generation) in Valley City, UT, using cold calling and outbound outreach to drive growth for home service companies. In this transcript, we cold-called a homeowner in Valley City, UT to generate a power washing lead and offered a free exterior estimate with no obligation. An appointment was scheduled for Saturday between 12 and 2 p.m., with the homeowner indicating availability and willingness to have us assess the full exterior.

This is a power washing lead, but the same outbound approach would work well for other trades, such as roofing companies in Utah. The lead details are intentionally redacted to protect privacy. If you’re looking to improve your home service lead generation or outbound marketing for your company, this example illustrates how cold calling for leads can create timely opportunities.

Ai Transcript:

Phone Staffer Caller: Hello? Hello, is this Jean?
Prospect: Yes.
Phone Staffer Caller: Hi Jean, this is Irene with (redacted). How are you doing today?
Prospect: I’m doing good.
Phone Staffer Caller: Okay, that’s great to hear. By the way, I’m just reaching out to you because we will be doing some powerwashing work around Valais city starting next week.
Phone Staffer Caller: And we’d love to drop by to your place while we are there to offer you a free estimate for powerwashing the exterior of your house. No obligation at all.
Phone Staffer Caller: Would that be something you’re open to?
Prospect: No, I don’t do it.
Phone Staffer Caller: Yeah, we will be around the area this Friday or Saturday. What works best for you?
Prospect: Morning or afternoon?
Prospect: No, because I’m working. I don’t know what time I’m going to be available.
Prospect: I can be available around 12 o’clock, maybe Saturday.
Phone Staffer Caller: Okay, yeah, we have a available time between 12 to 2 p.m. on Friday. Will that work?
Prospect: Yeah, that works for me.
Phone Staffer Caller: Okay, yeah. So Jean, may I know what specific areas outside your house that we can give you the estimates for powerwashing? Is it like the driveways, sidings, roofs or gutters?
Prospect: We’re going to be home, so I cannot answer that question. I’m still at work.
Phone Staffer Caller: Okay, do you have someone at home that can walk us through while we are there? Like 10 to 15 minutes?
Prospect: On Friday? Yes, on Friday. Or what about on weekend? Do you still have work on weekend?
Prospect: I will be here on Friday.
Phone Staffer Caller: Okay. So Friday, 12 to 2? Will that work? Friday?
Prospect: No, Saturday.
Phone Staffer Caller: Oh, Saturday. Okay, so Saturday, Jean, our schedule available is between 12 to 2 or 2 to 4 p.m. What works best?
Prospect: I want to be out. I want to be available 12 to 2. I want to be home.
Phone Staffer Caller: Okay, 12 to 2.
Phone Staffer Caller: Yes, after 2, like 2 to 3, I want to be out of my house.
Prospect: Okay, so I’ll take note of that. We’ll just visit you between 12 to 2 p.m. on Saturday.
Phone Staffer Caller: Okay, that’s correct.
Phone Staffer Caller: And what specific areas outside your house that you want it to be powerwashed that we can give you the estimates?
Prospect: No estimates for powerwashing. I’m sorry.
Phone Staffer Caller: Is it the whole exterior of your house? The estimates for powerwashing. Is it for the whole exterior of your house or just the driveways or the sidings?
Prospect: No, all from my house. The whole exterior.
Phone Staffer Caller: Okay. Thank you so much. And when was the last time your house was powerwashed, if you still remember?
Prospect: I don’t remember.
Phone Staffer Caller: Okay, that’s fine. We’ll take a look on it so that we can determine what needs to be done. And I just want to confirm some information before we set this up, okay, on Saturday. Your last name, Gene, is Manu Rakiza. Have I mentioned it right?
Prospect: I told you I’m working. I’m not available to speak on the phone when I’m working. Sorry.
Phone Staffer Caller: Oh, that’s fine. I’ll just make it quick. One more thing. Your phone number is the one ending in 9341, right? It’s the one who called me.
Prospect: It’s the one who called me. That’s my phone number.
Phone Staffer Caller: Okay. And the address is (redacted)? You want me to be fired? I’m at work. I’m not available. I just… Can I call you back after work? Is that when… (redacted). (redacted). Oh, yeah. In Valley City, Utah, (redacted). Yes, correct.
Prospect: Okay. Thank you so much, Gene.
Phone Staffer Caller: One last thing. We may have your email where we can send you your confirmation. Let me see. Oh, my gosh. You guys… (redacted). Okay. Yes. Thank you so much. So, that’s (redacted). Yes. Thank you so much.
Phone Staffer Caller: Our estimator, Scott, will call you on Saturday before we come. Just keep your line open. This is Saturday, May 9 between 12 to 2 p.m. Sounds good?
Prospect: Yeah, sounds good.
Phone Staffer Caller: But it takes me a long time on the phone. Thank you so much, Gene. I’m sorry. Have a good day.
Prospect: Yeah. I can be just short on time. Thank you so much. Yes. Have a good day. Goodbye.