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Cold Calling

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Type:
Lead Grade: B
Name: Ayana (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and outbound outreach for contractors. In this transcript, we connected with a homeowner in San Jose, California (Willow Glen area) to offer a free power washing estimate for the roof and gutters, with a virtual appointment arranged through the project manager. This is a power washing lead, but would also work well for roofing companies in San Jose, California. If you’re looking to get more leads for your home service company or expand outbound marketing efforts, this example demonstrates how cold calling for leads can drive booked estimates. (Home service lead generation) (Get more leads for roofing companies).

Ai Transcript:

Phone Staffer Caller: Hello? Hello. Oh, I’m just returning a call from this number.
Prospect: Oh, I appreciate you for calling back ma’am. I’m Ayana, right? Yeah. Hi Ayana.
Phone Staffer Caller: I’m Gwen from (redacted). This is Ayana, right? Yeah. Hi Ayana.
Prospect: We were just checking in because we’re offering free estimates for Powerwashing. We’ll be at (redacted) starting next Monday. Just checking if you might need one.
Phone Staffer Caller: Oh, that’d be great but I’m not there right now. I’m in Texas. I’ll be there in like June.
Prospect: Oh, you’ll be there in June? Well that’s okay. I mean, is no one else available there to meet with our project manager at the moment? Not anyone that’s in charge. That’s kind of like mine.
Phone Staffer Caller: Oh, well that’s okay ma’am. Are you out on vacation right now? Because I don’t want to be wasting your fun time right there. I’d be back and forth but I know like June, July I’ll definitely be in that direction. But for this part of the year I’m going to still be here for a while. Probably till June 8th or 9th.
Prospect: Okay, okay.
Phone Staffer Caller: Well that’s okay. I mean, well we’re just offering an estimate so if in case you’re okay to speak with my project manager over the phone like as a virtual appointment. Are you open to that? I know you could do that on the driveway which I’m good on that but can you do it on the roof? Oh yeah, how we do roofs and gutters. Would you like to include the gutters as well in the estimate? Um, yeah, yeah, yeah.
Prospect: Okay, awesome. When was the last time you had those washed? December of 2025? December 2025.
Phone Staffer Caller: All right, thank you for confirming. So yeah, so I’ll just schedule you in for a virtual appointment. Our project manager will call you. Are you available maybe on the 14th of May? Like between 1 and 2 p.m.? 1 and 2 p.m. your time. It would have to be like 4 o’clock your time because you’re in California.
Prospect: Oh yeah. It would have to be like 4 o’clock that time.
Phone Staffer Caller: Okay, let me just see here. Okay. Oh, so I’m sorry, you’re saying that it’s going to be 4 o’clock our time or would you prefer like around 4 o’clock? I’m sorry, I’m confused.
Prospect: Oh yeah, 4 o’clock California time.
Phone Staffer Caller: Oh, 4 o’clock California time. Oh, well, sorry, I believe the latest we have is like 2 to 3, but it just takes 10 to 15 minutes. Do you have like any other time slots you think that would work?
Prospect: Um, about 3 o’clock is kind of close, but 3 should be fine.
Phone Staffer Caller: Okay, right. So that’s going to be on, let’s see here, Monday on the 18th between 2 to 3. Is that okay?
Prospect: Yeah, I mean, I don’t know how the weather, I know it’s been raining out there a lot. I don’t know. I just think there’s probably like leaves from the trees out there. That’s all I’m really like been worrying about. You know, when it rains, like all the trees fall on there. It’s crazy.
Phone Staffer Caller: Okay. Okay. I said, yeah, we’ll just have them check that out as well. Let me just see my calendar here. Is that right? We’ll book that in for Monday on the 18th between 2 to 3 PM for the call.
Prospect: Okay.
Phone Staffer Caller: And can I just confirm, is this the best phone number to reach you? This one ending in 8757?
Prospect: Oh, definitely. You guys are in the Willow Glen area? Sorry?
Phone Staffer Caller: You guys are located in the Willow Glen area?
Prospect: Oh, yeah, actually we’re based here in San Jose.
Phone Staffer Caller: Oh, perfect. We’re in Willow Glen. Okay.
Prospect: Can you confirm the address for me real quick? Just so I can see where we’re going to write the address.
Phone Staffer Caller: (redacted)
Prospect: (redacted)
Phone Staffer Caller: Awesome. Yeah. We’ll be sending you the confirmation via email. And yes, that’s going to be for the appointment to provide you with an estimate to power wash your roof and gutters. You mentioned the driveway. Should I include that in my notes too?
Prospect: No, I got that part handled. Oh, you got the handle.
Phone Staffer Caller: All right. So, yeah, just the roof and gutters then. So, yeah, I believe I got everything I need. Please make sure to keep your lines open for the call from my project manager, you know, to discuss that estimate. And yeah, you have any questions for me, Ayanna?
Prospect: Oh, I think that would do me.
Phone Staffer Caller: All right. All right. Well, yeah, I really appreciate your time today. And yeah, I hope you have a nice week.
Prospect: Oh, thank you. Thank you.
Phone Staffer Caller: You’re welcome. Bye-bye. Take care, Ayanna.