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Cold Calling

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Type:
Lead Grade: C
Name: Andrew (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and outbound marketing for service companies through cold calling. In this transcript, we reached a homeowner in (location of transcript) to generate a free estimate lead for our client’s power washing service. The prospect expressed interest in having the entire exterior power washed and requested a price quote, with an estimator call scheduled for Monday between 2:00 and 4:00 p.m. We confirmed the best contact method and captured the conversation details, all while redacting sensitive information to protect privacy. This is a power washing lead, but would also work well for roofing companies in (location).

Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello, Andrew? Yeah, did I miss a call?
Phone Staffer Caller: Yeah, hi there, this is Randy from (redacted).
Phone Staffer Caller: Andrew, I just wanted to know if you guys would be interested in getting a free estimate for Powerwashing?
Prospect: Have you done my house before?
Phone Staffer Caller: No, this is the first time that I actually called you.
Prospect: How are you getting my number, Randy?
Phone Staffer Caller: We got your details from the public records, so basically we’re cleaning most of the houses at the (redacted) and asking them if they wanted to get a free estimate as well because we’ll be there starting next Monday.
Prospect: I’m actually in California, so I can’t do anything with it right now, but you can call me back at a more convenient time.
Phone Staffer Caller: Is there anybody else left at home?
Prospect: Yeah, but no one that I won’t have dealing with this, so you’ll have to ring me, okay?
Phone Staffer Caller: If it’s possible for my estimators to give you a phone call instead, I mean they can give you the estimate over the phone.
Prospect: Yeah, that would be fine.
Phone Staffer Caller: All right, any particular part of your house you want to get an estimate on, like a driveway or backyard or the whole exterior?
Prospect: I’m pressure washing the whole house.
Phone Staffer Caller: Sorry, what was that?
Prospect: If I’m doing it, I’m doing the whole house.
Phone Staffer Caller: The whole house, so I’ll put in the whole exterior?
Prospect: Yeah, you don’t even have to visit their 3,000-square-foot house, so give me a price and I’ll let you know.
Phone Staffer Caller: I mean, how often do you have your house power washed, by the way?
Prospect: Do you do it regularly, once or twice a year?
Prospect: Once or twice a year, yeah.
Phone Staffer Caller: All right, just to make sure that I have the right information, that’s Andrew (redacted), first and last name, right?
Phone Staffer Caller: Best phone number for me to call you back will be the same one, the one that ends in (redacted).
Phone Staffer Caller: Address, (redacted)
Prospect: Did I get it right?
Prospect: Yeah, that’s right, but please don’t disturb my family there.
Prospect: Yeah, call me.
Phone Staffer Caller: Leslie, Andrew, do you have an email address where I could send your (redacted) details?
Prospect: Why don’t you just text me? I don’t – my email address is not for people, all right?
Phone Staffer Caller: Yeah, we can also do that.
Phone Staffer Caller: So I’ll have them call you – let me just check my calendar real quick.
Phone Staffer Caller: Monday between 2 to 4 in the afternoon.
Prospect: Is that okay for a quick phone call?
Prospect: Yeah, fine.
Phone Staffer Caller: Call me.
Prospect: I got to go now, though.
Prospect: Thank you.
Phone Staffer Caller: All right. Thank you. Have a great day.