Type:
Lead Grade: B
Name: Shawn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Home service lead generation in West Valley City, Utah: This transcript demonstrates cold calling for leads for exterior-cleaning services, specifically power washing. A Phone Staffer contacted a homeowner in West Valley City to offer a free on-site estimate for power washing the exterior of a newly constructed home. The caller gathered scheduling details and confirmed a no-obligation visit, with private information redacted to protect privacy. This is a solid example of how cold calling for leads can generate power washing opportunities for local service providers.
Although this lead is for power washing, the same outbound marketing approach is effective for roofing companies and other home service businesses in West Valley City, Utah. If you’re looking to improve your home service lead generation or grow phone leads through outbound efforts, this transcript showcases practical steps to book appointments and drive more business.
Ai Transcript:
Phone Staffer Caller: Hello, is this Shawn? Yes. Thank you, Shawn. This is Irene with (redacted). How are you doing today?
Prospect: I’m fine.
Phone Staffer Caller: You’re with who? I am with (redacted), sir. We specialize in exterior cleaning services like power washing driveways, sidings, roofs, and gutters, everything outside. And since we will be there around Valley City next week, around your neighborhood, we just love to drop by to give you also a free estimate for power washing your house outside. If you guys are ever planning for it. No obligation at all. Would that be open to?
Prospect: No, that’s okay. I’m actually in a brand new constructed house. We’ve only been in for like three weeks, so we’re good right now.
Phone Staffer Caller: What is your name of the company so I can save your name in case I need that in the future?
Prospect: Oh, yes, Shawn. This is (redacted). Or if you want, since we will be around the area, then we can just give you a code for a free estimate while we are there for future reference. And if ever you may need this service, at least you have it handy.
Phone Staffer Caller: Okay. Okay. Are you available this Friday? We have available time between 8 to 10 to visit 10 to 12 or afternoon 2 to 4 p.m. What works best for you?
Prospect: 2 to 4 would be better. And one of my daughters with my daughter that’s 18, she would be home.
Phone Staffer Caller: Okay, yeah, we can actually stop by around that time. May I know your daughter’s name, please, Shawn?
Prospect: Anna.
Phone Staffer Caller: Anna. That’s A-N-A only, right?
Prospect: Correct.
Phone Staffer Caller: Okay, thank you so much. And also, may I know what specific areas outside your house that you may want power wash, if ever, that you can give me the estimates? I would just say the whole house. The whole exterior of the house.
Prospect: Okay.
Phone Staffer Caller: And as you mentioned, this is a brand new house, right?
Prospect: Correct. For like three weeks, less than a month.
Phone Staffer Caller: Thank you so much. And I just want to confirm, Shawn, your last name, that’s Donna Redacted, right?
Prospect: Correct.
Phone Staffer Caller: Okay, thank you. Is this the best callback number, ending in (redacted)?
Prospect: It is.
Phone Staffer Caller: Okay, we will call you, or our estimator, Scott, will call you at this number before we come to make sure your daughter Anna is available, or you. Okay, so just keep your line open.
Prospect: I just want to confirm as well your address, that’s (redacted), right?
Phone Staffer Caller: No, I actually just booked.
Prospect: Okay, may I have the new address, please? (redacted). And it’s still West Valley City, Utah. (redacted).
Phone Staffer Caller: Okay, thank you so much. So just to confirm, that’s (redacted) in West Valley City, Utah, (redacted), right?
Prospect: Correct.
Phone Staffer Caller: Okay, thank you. Just hang on, let me just… Okay, yeah, I got it. That’s (redacted).
Prospect: Okay, thank you so much. What’s the best email where we can send you your confirmation for your appointment, Shawn, or our company details as well for you to check out?
Phone Staffer Caller: S is in Sierra, R is in Romeo, D is in Delta, (redacted).
Prospect: Okay, thank you so much. You’re welcome. That’s S for Sam, R for Romeo, D for Delta, (redacted). Correct.
Phone Staffer Caller: Okay, thank you so much. I got that information. And by the way, I have set you up already for Friday, May 15, scheduled between 7 and 8. So, between 2 to 4 p.m. This is an in-person visit. Okay, so while we are in the area, we will just stop by to give you a free estimate. So, there’s no obligation. Okay. Just keep your line open. Scott will call you for confirming if you are available or not. Sounds good? Thank you, Shawn. And by the way, if ever you plan to have the house tower washed, are you doing it? Is there an area that you need to do in three months or you’ll have to wait in a year or two? Something like that.
Prospect: Honestly, it would probably be the situation would dictate on when I need it. Like maybe something, we have a severe windstorm where it’s raining and then, because I’m going to, basically, the whole area I live around is all construction. So, you know, a lot of dirt and stuff will stick outside. You know, I could need it more, you know, sooner or earlier than a year from now. It just depends on what happens around here. And the situation.
Phone Staffer Caller: I got you. Thank you so much, Shawn, for confirming though. Appreciate your time. Have a great day.
Prospect: Thank you. You too. Thank you. Goodbye.