Type: Power Washing
Lead Grade: B
Name: Glenn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh
Intro:
At Phone Staffer, we specialize in generating leads for home service companies through cold calling techniques. In this Raleigh, NC transcript, we reached out to a homeowner to generate a free estimate for power washing the siding. The homeowner expressed interest in pricing for cleaning the siding and requested a price; an estimator visit was scheduled with availability discussed, ultimately set for Friday, May 22 around 9:00 am. Details such as the address and contact number were provided and then redacted in this excerpt to protect privacy.
This is a power washing lead, but would also work well for roofing companies in Raleigh, NC. If you’re looking to improve your home service lead generation or outbound efforts to get more leads for your company, this is an effective example of how cold calling for leads can drive booked estimates. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hi, is this Glenn?
Prospect: Yeah, it is.
Phone Staffer Caller: Hi Glenn, my name is Richard with (redacted) and we’re going to be working there at (redacted) this week and next week.
Phone Staffer Caller: So, I would like to ask if you’d like us to drop by and give you a free estimate for powerwashing, sir.
Phone Staffer Caller: What are you going to powerwash? Exterior part of the house, sir, like driveway, sidewalk, whole house or the deck and the patio, sir.
Phone Staffer Caller: Or even the fence. We can do it as long as it’s the exterior part of the house.
Prospect: Yeah.
Phone Staffer Caller: Uhm. I would be interested in getting a price on powerwashing the siding. Because you know the siding picks up that dirt and mold you know over time. And it’s been probably two or three years since I’ve had it done. It’s not terrible but I could probably use it. So, yeah, give me a price.
Phone Staffer Caller: Alright. By the way, sir, next soonest date we can send our estimator there is going to be on May 21st between 3 and 5 in the afternoon. Or would you like to do it after 5, sir?
Prospect: Do I need to be here? Yes, someone needs to be at home to supervise or discuss the pricing face to face with our estimator.
Phone Staffer Caller: We can do it earlier, Daphne, if you want.
Phone Staffer Caller: So why can’t they just look at the house and leave the price in the mailbox? Because I’m not going to be around this week.
Prospect: Oh, how about this weekend, sir? Uhm. Like Saturday or Sunday, maybe, if you’re there or if you’re available.
Phone Staffer Caller: Let’s see. Hold on. Take your time.
Prospect: Actually, I’ll be here Friday in the morning.
Phone Staffer Caller: Friday morning then? Between 7 to 9 in the morning or 11 to 1? No. How about about 9 o’clock?
Prospect: Okay, I’ll put a note that we’ll be there around 9 or exactly 9.
Phone Staffer Caller: Okay. Yeah, that sounds good.
Phone Staffer Caller: By the way, sir, May 22nd is coming Friday.
Phone Staffer Caller: And by the way, address is (redacted), right?
Prospect: Yeah, that’s right.
Phone Staffer Caller: Best contact number is the one you’re using right now, which ends at (redacted), correct?
Prospect: Yep.
Phone Staffer Caller: Thank you, sir.
Phone Staffer Caller: And I’m talking to Glenn (redacted).
Prospect: Yes.
Phone Staffer Caller: So the area that you’d like to have an estimate is for the siding.
Phone Staffer Caller: So just the siding only, am I correct?
Prospect: That’s correct.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: Thank you, sir.
Phone Staffer Caller: And yeah, is there a valid email address where we can send a confirmation to plus our company details?
Prospect: Yeah, I’ll give you (redacted).
Phone Staffer Caller: So (redacted), right?
Prospect: Yes.
Phone Staffer Caller: Thank you, sir.
Phone Staffer Caller: And did you remember when was the last time you cleaned or power wash that part? I’m going to say three years. Three years ago.
Prospect: Thank you, sir.
Phone Staffer Caller: And one last thing I’ll let you go. You’re the one who’s going to meet or assist our estimator, right? It should only take 10 to 15 minutes every time, sir.
Prospect: Yeah.
Phone Staffer Caller: Yeah, I’ll be here.
Phone Staffer Caller: Then we’re all set, sir, for Friday, May 22nd between 7 to 9 in the morning. But I’ll put a note that we’ll be there around 9, okay?
Prospect: Yeah, sounds good.
Phone Staffer Caller: All right. Thank you, sir. You have a wonderful day and take care. Thank you. Bye. Thank you.