Type: Power Washing
Lead Grade: A
Name: Ricardo (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: West Jordan
Intro:
Phone Staffer specializes in home service lead generation through outbound outreach. In this transcript, we connected with a homeowner in West Jordan, Utah, to generate a lead for exterior power washing and to schedule a free estimate for the house’s exterior surfaces (siding and windows). The prospect agreed to a Thursday morning appointment for an estimator to visit or conduct a virtual evaluation and requested the estimate by email or text. This is a power washing lead, but the same outbound approach would work well for roofing companies in West Jordan, Utah. If you’re looking to improve your home service lead generation through cold calling for leads and other outbound marketing for home service companies, this example demonstrates how to book appointments and collect leads while protecting privacy.
Ai Transcript:
Phone Staffer Caller: Hello. Hi there, I’m calling for Ricardo Redacted.
Prospect: Who’s this? Ricardo, this is Randy from (redacted). How’s it going? Did you say Powerwashing?
Phone Staffer Caller: Yeah, Powerwashing. I was trying to offer you an estimate since we’ll be right around the area starting next Monday. For where? (redacted) starting next Monday. Oh, okay. Yeah, what do you have for a rate? Which part of your house do you want to get an estimate on?
Prospect: I guess what do you guys do? Just cement or like the outside of the house? Mostly exterior. Yeah, what would that be? Driveway, backyard, front yard, siding, walkways, fences, windows, roof.
Phone Staffer Caller: So what if we just did the house, not the cement or fence, just like the outer shell and windows? Siding and windows, yeah. What I usually do on my end is I set the appointment and then I send it over to my estimators. Then my estimators come to your house and they’re the ones who are going to give you the estimate on how much it’s going to cost you. The estimate is free, man. There’s no charge for the estimate since we’re just right around the area. If you want, I can set up a harvest for you.
Prospect: Yeah, go ahead and have them go by anytime. It’s a vacant house right now. Renters will be in at the end of the month. So anytime this week would be great, I think, just to see. Let me see. Let me see my calendar real quick. I do have an open spot this Thursday, though. Would you be available in the morning or in the afternoon? I won’t be there.
Phone Staffer Caller: Do I have to be? No, I mean, if you’re not available to be on site, we could schedule a virtual appointment for you. So in that way, my estimators will just call you so you don’t need to show physically to the house.
Prospect: Do they just call me at the end? Yeah. Once they go there, they see the place, then they give you a call and give you the estimate.
Phone Staffer Caller: Okay. Yeah. Thursday is fine. I’ll put in the whole exterior. Yeah, that’s okay. Whole exterior of the house, Thursday. What time of day would you prefer to get a phone call, morning or afternoon? Morning is fine.
Prospect: Morning I have in between 8 to 10 or 10 to 12. Which time it works? Yeah, 8 to 10 is fine. 8 to 10.
Phone Staffer Caller: All right. How often do you have the exterior parts of the house power wash? Do you do it like regularly? Never.
Prospect: Oh, you haven’t. This would be the perfect time then. So just to make sure that I have the right information, that’s Ricardo Redacted, first and last name.
Phone Staffer Caller: Best phone number for me to call you back would be the same one, the one that ends in (redacted). Yep. Right. Complete address is (redacted). Did I get it right? Oh, wait. Sorry. Sorry. I thought that was my other property. Sorry. Give me one second. Are you guys in the surrounding areas? I have another house that’s a little bit actually more east from that house. Yeah. Could you give me the address and let me see if I could put it up and. Yeah. The (redacted) is not the one that I want. Sorry. All right. Yeah. It’s my other rental. (redacted). Mountain (redacted) Drive. Mountain. Yep. (redacted) Drive. Okay. And that’s West Jordan, Utah. Same zip code and city.
Prospect: All right. Let me just pull it up on my screen real quick. Yes. Sorry. (redacted), right? Yeah. (redacted) South Mountain (redacted) Drive, West Jordan, Utah, (redacted). Yes. Yep. It’s serviceable. So you want the estimate on this address?
Phone Staffer Caller: Yeah. On that one, not on Harvest. All right. Sure. We can do that. So lastly, do you have an email address where I could send you our company’s details? Yes.
Prospect: All right. That is (redacted). So Ricky and then V as in Victor, R-G-S-0-9 at Gmail. If I don’t answer, because I’ll be at work, do they send me the estimate via email?
Phone Staffer Caller: We could send you the estimate via email or we could text message it to you. Text message is fine.
Prospect: So let me just repeat that again. That’s Ricky, V as in Victor, as in Romeo, G as in George, S as in Sam. Yep. (redacted). Did I get it right? All right.
Phone Staffer Caller: So I’ll have them call you this Thursday. That’ll be the 21st in between 8 to 10 to give you the estimate. All right. Yep. So thank you so much for your time, Ricky. You have a great day, man. You too. Bye-bye.