Type: Power Washing
Lead Grade: C
Name: Brandy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Marietta
Intro:
At Phone Staffer, we specialize in (Home service lead generation) and (Cold calling for leads) for home service companies. In this transcript, we connected with a homeowner in Marietta, GA to offer a free window cleaning estimate and to schedule a brief follow-up call with the estimator.
The lead focused on interior and exterior window cleaning for a multi-story home, with scheduling discussed around a 3 PM window. The conversation demonstrated how a concise cold call can generate a qualified window cleaning lead and set the stage for an on-call estimator to provide pricing. This is a solid example of outbound for leads in the home services sector. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Prospect: Hi, is this Brandy? Speaking.
Phone Staffer Caller: Oh hey ma’am this is Jarek with (redacted) and I’m reaching out ma’am because we’re going to be working around your area next week.
Phone Staffer Caller: I would like to ask if we can give you a free windows cleaning estimate.
Prospect: I uh hmm Sure.
Phone Staffer Caller: Alright, so no worries ma’am because this estimate will only go to via phone, so the estimator will just going to be calling you, and we can call you from Thursday till weekend if you want. What would you prefer?
Prospect: Well let me ask you how much do you I mean I know you need to do an estimate right but how much do you typically charge?
Phone Staffer Caller: Do you do inside and outside or just outside?
Prospect: Inside and outside ma’am actually this is a detailed windows cleaning so the for the charge unfortunately ma’am the estimator would be the one who can explain to you because it still depends on them or I mean depending on the area. I mean depending on the windows that you have if you have a two story or if you have a one story house how many windows do you have so they were going to be asking you that so no worries ma’am but what I can assure you is the estimate is free and you don’t need to pay anything and you are not obliged to go through the process of doing the cleaning. So what we’re going to do is just give you an estimate to give you a code or you can use this as a reference if you have plans in the future yeah that’s what we pretty much wanted to do for you.
Prospect: Okay sorry the silence you hear is he’s thinking I don’t think my husband is going to allow me to pay for that. We can get the estimate but he’s probably going to tell me he’s not paying for that so.
Phone Staffer Caller: It’s okay ma’am, but at least you have the info that you need though.
Phone Staffer Caller: Anyways, we’re just gonna be calling you instead of us going there to get the estimate for your convenience as well.
Phone Staffer Caller: Would you be available? I’m sorry, would you be available to stay for a quick ten minute phone call?
Prospect: Probably.
Prospect: Let me check my calendar.
Phone Staffer Caller: It would it would need to be like. 3 PM or later.
Prospect: Oh, all right, let me yeah, of course we can do that 3 PM or later.
Phone Staffer Caller: I just want to ask ma’am so that the estimator could just look at my notes here. How many windows do you have or and is that a two story or a one story house?
Prospect: Yeah, I got a shit ton of windows. It’s like 50 I have shit ton.
Prospect: It is if you’re looking at it from the front side of the house. It’s just.
Prospect: It’s like, 1 and a half stories because only like, half of the house has a 2nd floor, but if you look at it from the back, because we have a finished basement, then it’s 3 stories.
Prospect: So, but I have so many windows and then I have vaulted ceilings in the living room and these windows are huge. They go up to the ceiling.
Phone Staffer Caller: All right, let me just put 2 story here just to be safe.
Prospect: It’s a 2 story house. Right.
Prospect: And many windows.
Prospect: Okay.
Phone Staffer Caller: So, did you try to clean that up like professionally in the past or you never did it?
Prospect: No.
Phone Staffer Caller: So, your call is like you were listening to mine and my husband’s conversations.
Phone Staffer Caller: So, on Saturday, just okay.
Phone Staffer Caller: So, in my living room, the fireplace separates 2 rows of windows and each row of windows is 3 each.
Prospect: Right?
Prospect: So, the set of windows to the right of the fireplace are the windows that we leave open to look out.
Prospect: The other 3 are by the TV set.
Prospect: And so, I tried to clean those myself and they’re so streaky.
Prospect: They’re so streaky.
Prospect: And I just did it this weekend and it took forever and I was sweating buckets and it was hot and I was cussing.
Prospect: But we are trying to eventually, we’re not ready yet, but eventually put the house on the market.
Prospect: And I can tell you, we’ve lived here 21 years and I have never, not once, washed a window up until this weekend.
Prospect: Okay.
Prospect: I see.
Prospect: So, they probably need to do it again.
Prospect: I know.
Prospect: I know.
Prospect: I know.
Prospect: I know.
Prospect: I know.