Type: Power Washing
Lead Grade: C
Name: Gwendolyn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bessemer
Intro:
Phone Staffer specializes in home service lead generation and outbound lead generation through cold calling. In this transcript, we contacted a homeowner in Bessemer, AL to schedule a free power washing estimate for the driveway and exterior of the house. The prospect requested separate estimates for the driveway and the exterior and confirmed a Friday appointment window. This illustrates how cold calling for leads can generate power washing leads that would also be applicable for roofing companies and other home service providers in Alabama.
Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Is somebody calling this number?
Prospect: Yeah, hi sorry I was trying to call for Gwendolyn (redacted) earlier. Okay, this is she.
Phone Staffer Caller: Ma’am this is Randy by the way from (redacted). It’s a powerwashing company for cleaning.
Phone Staffer Caller: So I was trying to call you because we’ll be working at (redacted) on Monday.
Phone Staffer Caller: And I was wondering if we could also drop by and give you guys a free estimate for powerwashing.
Prospect: Uhm. Have you got any part of your house you wanted to get an estimate on?
Prospect: How much do y’all typically charge? What’s y’all normally charge on the houses down here?
Prospect: Sorry come again? What’s the price range y’all normally charge on the houses down this way?
Phone Staffer Caller: Well, I mean it usually depends on the size of the house or the size of the part of the house that you want to get an estimate on.
Phone Staffer Caller: What I usually do on my end is I set the appointment and then I send my estimators over to your place. And then they’re the ones who’s going to give you the estimate.
Phone Staffer Caller: By the way there’s no charge for the estimate. It’s free and no obligation. Just for you to get a quote. I mean in the future in case you decide to have it serviced. Like for example for the driveway if you want to have the driveway serviced. At least you already have an idea on how much it’s going to cost you once you want to have it done.
Phone Staffer Caller: Okay and what’s the name of your company? (redacted) Ma’am. (redacted).
Prospect: Okay what day can they come out and give me an estimate? Let me just check my calendar real quick.
Prospect: Let’s see. So Monday, do you prefer morning or afternoon? Morning. Morning I have in between 8 to 9 or 9 to 10. Which time works best for you? We can do a, let’s just do a 9 to 10. 9 to 10? No let’s do 8 to 9. 8 to 9, all right. So which part? That’d be the 25th ma’am, 25th of May. Oh that’s on the holiday. Let me hold off on it. Oh, yeah it’s a holiday. It’s a holiday. How about, let me see. How about Friday, this Friday I mean? And what time frame you have? I have 11 to 12, 11am to 12pm or the afternoon in between 2 to 3 or 3 to 4. Okay 11 to 12 is the earliest you have? Yeah, that’s the earliest that I can give you. Okay, 11 to 12 would be fine. 11 to 12 Friday. All right.
Prospect: So which part of your house do you want to get an estimate on? Driveway, backyard? Or you want the whole exterior? Driveway or the exterior of the house.
Prospect: I’m just trying to find out the price range. I don’t have a basic, you know, how much I want to spend out. So driveway and the whole exterior.
Prospect: And it’s a free estimate ma’am, so you know, might as well make the most of it.
Prospect: Okay. And can I get it separate if I just decide to do one?
Phone Staffer Caller: Yeah, I’ll put in the notes that you want a separate code for each part of the house. On the driveway and then the driveway by itself and the exterior.
Prospect: Yeah, we can give you a separate estimate for these two parts of the house.
Phone Staffer Caller: Okay.
Prospect: All right. Just to make sure, I mean, how often do you have the driveway and exterior part of the house power wash, by the way, ma’am? Do you do it regularly, like once or twice a year?
Prospect: I haven’t had it done.
Prospect: You haven’t had it done. That’s okay. No.
Prospect: Just to make sure that I have the right information though, that’s Gwendolyn (redacted), first and last name.
Phone Staffer Caller: Best phone number for me to call you back will be the same one, the one that ends in (redacted).
Phone Staffer Caller: Complete address is (redacted).
Prospect: Did I get it right? Yes.
Phone Staffer Caller: All right. Lastly, do you have an email address where I can send you our company’s details? It’s (redacted).
Prospect: (redacted).
Phone Staffer Caller: How did you get my number? We got your details from the public records. So, basically, we’re calling all of the houses at (redacted) and asking them if they wanted to get a free estimate for power washing as well.
Prospect: Okay.
Phone Staffer Caller: So, also, it’s going to be you who’s going to be assisting our estimators when they come, right? Like, show them around for about 10 minutes?
Prospect: That’s correct.
Phone Staffer Caller: All right. So, I guess we’re all set. So, I’ll be sending them on Friday, I mean this Friday, in between 11 to 12 to give you the estimate for the driveway and the exterior.
Prospect: Okay.
Phone Staffer Caller: Thank you. Thank you so much for your time, Gwen.
Prospect: You have a great day.
Prospect: Bye-bye.
Phone Staffer Caller: You too.