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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Shireen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh

Intro:

Phone Staffer specializes in Cold Calling for leads and Home service lead generation to help local service companies reach homeowners and book estimates. In Raleigh, NC, we conducted a cold outreach to a homeowner to generate a lead for power washing services and offer a free exterior estimate. The prospect showed interest in a full exterior cleaning, and a follow-up call with the estimator was arranged. This is a power washing lead, but would also work well for roofing companies in Raleigh, NC.

This transcript illustrates how outbound for leads can drive booked appointments and quotes for home services. If you’re looking to Get more leads for home service company or improve your outbound lead generation, this example demonstrates a practical path for cold calling to generate power washing leads and other jobs. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello Shireen.
Phone Staffer Caller: Hello.
Phone Staffer Caller: Hello.
Phone Staffer Caller: Good morning.
Phone Staffer Caller: Rose here from (redacted).
Phone Staffer Caller: From what?
Phone Staffer Caller: My name is Rose and I’m with (redacted).
Phone Staffer Caller: Can you hear me okay?
Prospect: I don’t understand what company that is or why you’re calling me.
Phone Staffer Caller: It’s a pressure washing company.
Phone Staffer Caller: I’m just trying to reach out because we’ll be power washing some houses around (redacted) this Friday.
Phone Staffer Caller: I just wanted to see if you’d like to get a free estimate while we are working at the area.
Prospect: Sure.
Phone Staffer Caller: That sounds like a plan Shireen.
Phone Staffer Caller: So on Friday we are available from 1pm until 5pm.
Prospect: I won’t be home during that time.
Prospect: They can just go by and get me a quote though.
Phone Staffer Caller: How about on Monday Shireen?
Prospect: Are you available on Monday?
Prospect: No, I work.
Prospect: You’re telling me only working hours so I can’t do that.
Phone Staffer Caller: Okay, I totally understand Shireen.
Phone Staffer Caller: So since you’re not going to be home at the said date and time, what I can do for us to still provide you with an estimate is we can just give you a call back this Friday or tomorrow between 1 and 3pm.
Phone Staffer Caller: So the callback is coming from the estimator and it will only take around between 5 and 10 minutes.
Phone Staffer Caller: Are you still at (redacted)?
Prospect: Is that correct?
Prospect: Yes.
Phone Staffer Caller: I’m just wondering what areas of the house exterior would you like us to provide you with the estimate so that I can have it listed down and forward it to the estimator?
Prospect: I mean the whole exterior?
Prospect: Is that what people normally do?
Phone Staffer Caller: Okay, yep.
Phone Staffer Caller: We can also do the whole exterior or if you want we can just do some specific parts, Shireen, but for tomorrow, don’t worry, we’ll provide you a quote for the whole exterior.
Phone Staffer Caller: And the best contact number is ending in (redacted), is that correct?
Prospect: Yep.
Phone Staffer Caller: And your last name is (redacted)?
Prospect: Yep.
Phone Staffer Caller: And when was the last time you had the whole exterior power washed?
Prospect: Or do you do it like regularly, like every year or every two years?
Prospect: Every year.
Phone Staffer Caller: Thank you.
Phone Staffer Caller: I got it.
Phone Staffer Caller: And one last question, Shireen.
Phone Staffer Caller: What’s the best email where we can send the details about the quote, the confirmation of the appointment, and the contact details of the company?
Prospect: (redacted)
Prospect: (redacted)
Phone Staffer Caller: So it’s your first name, (redacted), (redacted).
Prospect: Yep.
Phone Staffer Caller: I got it.
Phone Staffer Caller: And I think I got everything that I needed here.
Phone Staffer Caller: Shireen, just keep your phone line tomorrow open between 1 and 3 p.m. right after this call.
Prospect: I’ll keep it open.
Prospect: I’ll be at work.
Prospect: When they call me, if I can pick up, I will.
Prospect: If I can’t, I won’t.
Prospect: They can just send me the quote.
Phone Staffer Caller: Yep, of course, Shireen.
Phone Staffer Caller: And if you’re not available tomorrow, we can always reschedule the estimate.
Prospect: Okay?
Prospect: Okay.
Phone Staffer Caller: All right.
Phone Staffer Caller: Thank you so much for picking up the call, Shireen.
Prospect: You have a wonderful day.